So Sienna Apartments reviews

Guest rating:

23/7/2015

"Good location, Comfortable Rooms and Freindly Staff"

Guest rating:

14/5/2013

"-"

Excellent place to stay, very very clean. Staff very helpful. We used carpark opposite, excellent !!!!!. 5min walk to the Apollo and Hammersmith tube station on doorstep. We will definately be using here again. Full marks to them xxxx

Guest rating:

3/12/2012

"Great value for money"

We had a great time. We did find a huge black Dildo under the sofa bed inside the main living room however this did not stop us from enjoying our stay.

Guest rating:

24/9/2012

"convienent location, but a bit shabby"

really great location, close to tube station, local shops and a Wetherspoons we loved. However, the apartment itself was a bit lacklustre. The bathroom had black mould over the shower, and the extractor fan was broken (perhaps this was the cause of the mould?). The TV table had one very wobbly leg, and the sofabed was a bit sad. Still, a great place for the money.

Guest rating:

2/9/2012

"Fine for one night"

We stayed for just one night with our four year old son as we felt an apartment was a better alternative to a single hotel room. For one night it was fine. We cooked in the kitchen with very limited utensils (e.g. Only one bowl, only three mugs, pans without lids.) I coped but would not have been able to spend a week cooking there. The apartment was clearly very high spec in its heyday but now rather neglected. Chairs were tatty, furniture on its last legs, stains on carpet etc. however, the bed was very comfortable, the bedroom was good, the bathroom, was also good (although again some of the fixtures and fittings needed fixing). The kitchen and living Area both needed some attention - it wouldn`t take much to make it top. Notch. The location was great - very close to tube but quiet and close to city centre. There were no towels when we arrived but the man on reception quickly rectified this when we told him.

Guest rating:

28/6/2012

"Th e apartment was clean and quite good."

Guest rating:

1/4/2012

"Clean, good value and spacious"

close to Hammersmith tube, places nearby for breakfast, room spacious, beds linen nice, kitchenette equipped with tea and coffee. Also very quiet. Thinking will be a good base even for a family for a couple of nights in the future.

Guest rating:

23/3/2012

"initially it looks good but there is poor attention to detail"

when i arrived reception was unmanned but the door was open with keys and phones lying on the desk; i had to wait over 5 minutes for someone to attend to me.initially the apartment appeared very nice but whilst there is a good range of cooking equipment there was only one fork, one wine glass was cracked and the bathroom tooth mugs had not been cleaned.the tv was confusing to work with 2 remote controls and no instructionsstaff were unable to give me directions to walk to the nearest supermarket other than tesco express in the tube. there is a sainsbury (i never found it) and a M&S food hall (closer than Tesco express)housekeeping only came around in the evenings to empty bins and the stairway did not appear to be vacuumed all week - i think they had staffing problemshowever, staff were polite

Guest rating:

21/9/2010

"friendly and very helpful"

this apartment was as advertised ;lovely and clean excellent facilitiesi personnelly would be using them again on future visits to london

Guest rating:

28/3/2010

"-"

The double studio apartment was compact but very clean and tidy and had everything I needed for my four night stay in London. I would definately recommend it to my friends and family.

Guest rating:

22/3/2010

"Smart, clean and central."

Apartments were excellent for my purpose. Because of flight delays I only stayed 6 hours, but the experience was good. Staff were friendly and helpful, even at 2.00am when I arrived. Would definitely use again. I have only rated as good not excellent because I really could not say in such a short space of time.

Guest rating:

16/1/2010

"-"

Nice hotel. When checking in we were suprised to be taken round the corner onto another street. We were happy when arriving to find a nicely furnished modern apartment complete with well equipped kitchen. When looking for the hotel, keep your eyes peeled for the numbers as there is no outward sign or indication to tell you it is `So Sienna`.

Guest rating:

19/12/2009

"-"

The apartment is nice, but the website advertises a CD and DVD player the room did not have one so they got us one. Which did not work very well.The furniture is just resting against the walls with 2 back legs missing. The table in the living room has a leg missing so is wobbley.There are no instructions on how to use any of the kitchen appliances or what number to call for assistance.There is no kind of welcome pack either. I would like this to be seen by the manager and I would like a response

Guest rating:

14/12/2009

"Really nice!"

It was a really nice apartment, perfect place to stay if your watching a gig at the Apollo, it`s a 7 minute walk! Only thing which isnt even a big deal, they need to sign saying `so sienna apartments` just to make it a little more obvious where is it.. but they guy at reception said they were doing that so it shouldn`t really be a problem. It was a lovely stay :)

Guest rating:

30/11/2009

"Ordered two twins and got one single - no "roll out sofa" as promised, so it was a predicament"

The place is very nice, clean, modern, but make sure you get what you paid for. The difference in price was about $17 so I didn`t file a complaint, but then I never got a response from them when I asked them to reimburse me for the additional amount paid for 2 beds

Guest rating:

25/11/2009

"Perfect for a stay in london "

the appartment was very clean and had all amenties and plenty of room we booked for 3 people but we did find that bedding was for two pepole and we never relised this till 1 in the morning and had to find someone for bedding and quilt for bed sofa and only got a sheet not a quilt and that there was only 2 towels in the bathroom was surprised as booked for 3 people but other wise it was a lovely stay i would book to go there again but next time would check bedding as soon as i got there and towels just in case but is worth the money as very modern all so

Guest rating:

30/10/2009

"the loft was too small to really eat in no table. draw space would work better"

For the extra 20 pounds i would have had te basement with the garden this was excellent. next time i will stay there. great location though thanks

Guest rating:

29/10/2009

"was moved to sister hotel due to boiler problems. same distance away from theatre.Hotel average"

Guest rating:

1/10/2009

"PROOF OF IDENTITY"

INFORM CUSTOMERS THAT THEY NEED TO PROVIDE PROOF OF IDENTITY IE PASSPORT,DRIVING LICENCE ON BOOKING IN. WE WERE NOT TOURISTS AND DID NOT HAVE OUR PASSPORTS WITH US AND BECAUSE WE CAME BY PUBLIC TRANSPORT LEFT OUR DRIVING LICENCES AT HOME.