Guest rating:  | 22/8/2010 | | "Requested room change" | | | | First nite room was not nice. Thread bare carpet, mattress needed to be replaced, small and dingy room. Told front desk that room was unacceptable, they were unable to change room until next day. Second room was much better. Unhappy with room rate for accommodation received.
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Guest rating:  | 13/8/2010 | | "room was on the road side of building and very noisy but all staff were very friendly and profession" | |
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Guest rating:  | 10/8/2010 | | "Friendly place" | | | | The hotel was good room warm could have done with air condition apart from that everything and everyone where great
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Guest rating:  | 9/8/2010 | | "Bar service was virtually non-existant and they did not have any Vodka in the hotel! " | |
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Guest rating:  | 28/7/2010 | | "Staff helpfull " | | | | Clean hotel, easy to get to from Paddington Train Station. The room was very clean but a bit small. It was fine for us just on a short weekend away. Staff were very helpful. Breakfast was nice and for a small extra cost you can have a cooked breakfast. Overall pleased with my stay at this hotel and would use it again
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Guest rating:  | 24/7/2010 | | "Too hot in all rooms and corridors." | | | | Poor breakfast. No air conditioning in bedrooms. Unbearable heat causing other guests to cancel and leave mid term of planned break. Very friendly and helpful staff.
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Guest rating:  | 23/7/2010 | | "clean but could do with a lick of paint" | |
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Guest rating:  | 20/7/2010 | | "truly professional service" | | | | great value for money - all staff friendly, knowledgeable and helpful
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Guest rating:  | 19/7/2010 | | "rooms too small and no air con." | |
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Guest rating:  | 17/7/2010 | | "spent first night in room 307 with its thread bare carpet and a major heat problem. " | | | | This hotel is very clean but is in major need of a refurb. I would not stay here again unless it had been refurbished.
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Guest rating:  | 15/7/2010 | | "Friendly asssisting staff. Adaquate rooms with all our needs" | |
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Guest rating:  | 10/7/2010 | | "Room very shabby, bed up against wall so inconvenient to climb into and out of for one of us." | | | | Staff very efficient and friendly and breakfast room pleasant, but overall hotel in need of refurbishment. Our room door appeared to have been broken into at some stage and repaired badly.The bedroom furniture was awful,
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Guest rating:  | 5/7/2010 | | "Total lack of adequate air conditioning" | | | | Remembering that this was probably the hottest night of the year, I have to say this was the most uncomfortable night I have spent in a hotel anywhere in the world. On entering the room the temperature was unbearable, there was no air conditioning and the windows could not be opened to any sufficient degree to allow fresh air.(probably due to Health and Safety requirements}. An appeal to a member of staff produced a mobile air mover, very welcome but still inadequate in the circumstances. The rest of the services provided by the hotel were satisfacory, the staff mostly cheerful and helpful.
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Guest rating:  | 4/7/2010 | | "Tired room" | | | | The hotel was generally good and everywhere was very clean but the room could have definitely done with re-furbishment. The curtains were trailing on the floor, were old, and only held with a few hooks. Some of the wallpaper was torn. The breakfast was excellent.
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Guest rating:  | 1/7/2010 | | "Room window did not open. Electric socket hanging off wall. Shower did not work properly. Tv was us " | | | | Would not stay again or recommend this hotel to anyone.
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Guest rating:  | 26/6/2010 | | "Room decor a little tired ,new curtains needed and air con would help.but good clean beds etc." | |
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Guest rating:  | 21/6/2010 | | "GOOD LOCATION ON BAKERLOO LINE BUT ROOMS FAR TOO WARM" | | | | STAFF VERY HELPFUL AND DID PROVIDE ELECTRIC FANS BUT THESE WERE ALREADY IN ROOMS SUGGESTING THAT THIS IS A COMMON PROBLEM
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Guest rating:  | 18/6/2010 | | "Well situated and adequate for our needs" | | | | The room itself was on the small side, it was sufficient for what we required during that weekend. I did find it extremely hot all the time as the central heating was on and there was no access avaialbel to trun it down. This then resulted in us having to have the window open all the time in order to cool the room down a bit.
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Guest rating:  | 16/6/2010 | | "Very pleased with hotel - please see below" | | | | We had a problem when we returned back to our room after the show, a group of men, who had obviously been drinking had been given our key in error and they let their selves into our room while we were in it!! Not a very nice end to the evening.
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Guest rating:  | 11/6/2010 | | "In need of refurbishing" | | | | Carpet worn out... old furniture
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Guest rating:  | 4/6/2010 | | "Needs some attention!!" | | | | Location good, food good, rooms tired, carpets threadbare and bottom of bedroom and bathroom door looked like something had gnawed at them! Rooms were small and overcrowded - lack of space in the dining room which was down below the level of reception so rather claustraphobic especially when full of people as the tables were very close together.The receptionist had given my room key to a gentleman who gave my room number at the desk instead of his own in and I was instructed to wait at reception whilst they sorted i. I found this to be very alarming particularly as my handbag and computer etc were in the room and that the man had already gone up to my room, and had the key!!! Fortunately, on opening the door he realised he was in the wrong room, but had he not have been an honest person, could have helped himself to my belongings - so I was very upset by this situation.
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Guest rating:  | 3/6/2010 | | "But please can you get some white wine for the bar!!" | |
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Guest rating:  | 31/5/2010 | | "Good Location near Paddington Underground" | | | | Clean basic breakfast could be improved.
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Guest rating:  | 25/5/2010 | | "poky room in need of refurbishment" | | | | Hotel had not received confirmation from you of our stay so whether that meant we had the worst room in the hotel I don`t know but it was very small and the radio/lighting console was broken and the bath was stained. All in need of refurbishment whereas we had understood refurbishment had taken place. Staff were helpful in sorting out your error. Breakfast was fine - we paid an extra £4 each to upgrade to full English.
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Guest rating:  | 24/5/2010 | | "Typical London Hotel - expensive for what it is." | | | | Very small room - more like a cell, but clean at least; noisy, no air con. efficient shower and good breakfast. One of hundreds in the area, probably all much the same.
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Guest rating:  | 20/5/2010 | | "Dated but good value for money" | | | | Service & Breakfast were good. The room and decor was dated and the TV was not properly tuned with only 1 channel.
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Guest rating:  | 19/5/2010 | | "Very clean and tidy. Continental Breakfast v.good adds to value of stay.Pleasant and helpful staff" | | | | Very handy for Paddington Stn and U/Ground- 4oo yards. Plenty of quick food options nearby-McDonalds,Burger King etc. -if reqd. Did not use Hotel Bar- it appears to be a separate business now. Sufficient Pubs in area. Would use Hotel again if visiting. Thanks for your help in booking. V.Good service.
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Guest rating:  | 16/5/2010 | | "Clean and convenient" | |
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Guest rating:  | 11/5/2010 | | "Hotel requires a face lift." | | | | Doudy, staff ok, great breakfast.
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Guest rating:  | 3/5/2010 | | "The staff at the hotel were helpful, they booked us a taxi to the theatre in the evening." | |
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Guest rating:  | 30/4/2010 | | "Room a bit shabby, small and limited ventilation. Bathroom very limited access" | | | | Very convenient position, helpful staff, good continental breakfast and coffee facility. Main advantage charges while still high still very competitive for London
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Guest rating:  | 25/4/2010 | | "Not bad but needs some improvements" | | | | It wasn`t too bad but the bathroom shower wasn`t working properly and it was hot (although the weather was quite hot as well). It was basic but comfortable....
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Guest rating:  | 20/4/2010 | | "Very small room. Very noisy. Thread bare and in need of refurbishment." | |
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Guest rating:  | 15/4/2010 | | "." | |
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Guest rating:  | 6/4/2010 | | "Clean and comfortable" | | | | The staff were very friendly and helpful. The rooms were clean and had everything you needed.There were 12 of us staying in 6 twin rooms, just one room was very small but the beds were comfortable. Breakfast was good, but you do have to pay for a cooked breakfast. One of our party was taken ill and they aloud her to stay in the room till 12.30, which we appreciated.
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Guest rating:  | 23/3/2010 | | "Good value" | | | | Very clean hotel, room a little run down but price and location made up for this. Continental breakfast was adequate and the bar next door was excellent value with plazma screens, £2 pint. We walked every where, did not use bus or underground great opportunity to see the whole of London all main attractions within 30min walk.
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Guest rating:  | 14/3/2010 | | "Exellent base for staying in London." | | | | Clean and tidy, staff helpful and friendly.Just the rooms need some updating.
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Guest rating:  | 13/3/2010 | | "In need of refurbishment. Room, while clean and functional, was `worn out`. Lift needs renewing." | |
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Guest rating:  | 1/3/2010 | | "Chaep and had all the basic`s required for a good stay." | | | | Try the bar downstairs all the sports was on and Carling only £2 a pint. You won`t find better value than that in London.
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Guest rating:  | 8/1/2010 | | "needs revamping" | | | | Hotel was tidy and clean but bedrooms are in desperate need of redecoration. Signs for facilities in the hotel were poorly sign posted, so we missed out on the sports bar, which we discovered the following morning when we went down for breakfast. Staff were very friendly and helpful. One nights stay was enough for this hotel and we wouldn`t return to it.
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