To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
5/12/2016
"5 star service on all levels! "
25/7/2016
"Some issues"
We were in Scotland during warmer than average weather. There is no air conditioning and the room was unberably hot. There is also no soundproofing at all. You can hear absolutely everything from outside and other rooms and hallways. Safety was also placed so that is was really difficult to use. Breakfast was a bit boring. Otherwise a really nice hotel with these issues.
22/3/2015
"-"
The staff and the room were excellent. Could not fault at all. Breakfast superb. no lift and 64 stair to climb to our room. Only concern was fire escape access there was only front door 3 stories and 64 steps down
30/10/2014
"A gem of a hotel, fab location very accommodating staff and the most fantastic food, we will return."
3/8/2014
"Lovely weekend"
Brilliant accomadation,easy access to Princess street. Friendly professional staff . Lovely rooms comfortable clean beds. Food very good. Only Negative point no milk in rooms ,limited supply of tea and coffee
27/10/2013
"Room was tasteful and spacious. Excellent boutique hotel. Staff friendly and helpful. "
7/4/2013
"Excellent Hotel"
Really enjoyed our stay here. It`s an excellent hotel and has an unique style. One of the best in Edinburgh.
24/7/2012
"-"
Friendly staff, room furnishings a bit tired, unsightly scratches on floor, most rooms probably not suited to people with health or mobility problems - no lifts available in the building due to it being listed. Enjoyed meals, but very disappointed that white wine was not chilled.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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