Carlton George reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 9 reviews

Guest rating:

25/5/2016

"Reception staff were very welcoming and explained that we had not booked breakfast so gave a deal."

Bedroom was excellent , apart from this not a lot of atmosphere as no bar in the hotel. Breakfast was very disorganised and staff did not explain what the procedure was which meant we were left standing at breakfast bar to get fried eggs, then when they were ready they did not know who they were for, not good service.

Guest rating:

6/3/2016

"Fantastic stay"

Room was lovely and the staff were excellent. The girls in the executive lounge customer care was very good they looked after us and made us feel relaxed.

Guest rating:

12/12/2015

"-"

lovely room with free mini bar and free room service for breakfast in the morning,friendly staff and good service,great!

Guest rating:

4/8/2014

"Some rooms not good value for money"

Our accessible room was very dark, no daylight as it faced a sort of shaft. Even with the lights on it was very gloomy! At £250 a night we were not impressed. Also the breakfast, although adequate, was not as good as we expected. The staff, however, were all very helpful.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-6:30pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.