To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
14/10/2015
"-"
Family room very small. Didn`t smell fresh! Bathroom really not nice small and dirty. Would not ever stay again.
6/7/2015
"Very basic but adequate for a short stay"
Small room, tiny en-suite, no lift to the room, noisy at the front from traffic, and very expensive for wi-fi!Beds comfortable, breakfast reasonable for the price of the room, and very well placed with shops, restaurants, buses etc within a few minutes walk. Expect no frills, but for a few nights it is fine. We were satisfied.
2/7/2015
"basic accommodation"
Unfortunately we were in a annexe up five flights of stairs with no lift and no help with our suitcases. Breakfast left a lot to be desired. The hotel is tired and I hesitate to say it was dirty just the edges and corners need attention. The beds were comfy the shower was great and its just five minutes from the tube, really good restaurants close by.
4/6/2015
"Can`t complain"
The only thing I want to add is. Could of done with another cushion. Breakfast was lovely. Room was nice. Knackered by the time I got to my room
18/4/2015
"ok for one night"
Was a little run down on the inside. Very central though.
12/3/2015
" Avoid Room 309"
The "Bathroom" was built from the understairs cupboard, very narrow and claustrophobic. The beds were quite hard (not too comfy), one pillow missing.The room had a street view which was good. Clean all round.The breakfast was very good with plenty of choice, the coffee urn was not hot enough.It is hard to say if other rooms are better or worse.Would we stay there again? Maybe if the price is right. No where to hang the towels
25/2/2015
"the hotel was lovely "
It was a little old fashioned but it was clean, warm and cosy for a night in london it was lovely.The party that I was with really enjoyed the trip we are now planning another trip.We had a great time thanks Hotel Direct
20/2/2015
"You get what you pay for"
A cheap hotel in a great location, if you want somewhere to use as a base only then this will be perfect. cheap with no frills, staff helpful, breakfast was fine to start the day.Local church 2 streets away will park your car for £15 per day, cheaper than anything else around. 10 min walk to the lovely Kensington gardens.Only downside is it is quiet noisey so if you are a light sleeper this may be an issue here
29/1/2015
"Great sleep"
Split site a bit restrictive but ok. Orange squash rather than juice a disappointment at breakfast. Else,,old but clean and definitely kept fit with the stairs!
8/11/2014
"-"
Tiny rooms very dated, towels had holes in.. continental breakfast was a joke, A sliced supermarket loaf,processed value ham and could have been chicken, and some burger cheese slices, even the orange juice was just weak orange squash .. The hotel owners should be embarrassed
24/10/2014
"one night stay"
Found hotel clean,friendly and in good location food and amneties good
19/9/2014
"Steps!!"
Having all those steps and no lift makes it almost impossible for older folk like me. Had to get suitcases up and down. Reasonably clean and tidy. Staff generally helpful. handy to centre of London. On second stay only two flights of steps but on the first stay we climbed 87 stairs to our room from the dining room.
10/7/2014
"Great location"
4/7/2014
"NOT UP TO EXPECTATIONS"
We were not impressed at all by this hotel. Room was tiny, two tiny single beds not even side by side. The bathroom for anybody tall impossible. We understand that space is restricted in London but this hotel uses the basement for some of their rooms (where we were) and the access was difficult to go down. The bathroom washbasin was clogged up, although they did fix this after asking. A dirty, stained towel was left on the staircase for over 24 hours (still there when we left). Breakfast very limited. Bottom line, not clean enough and not worth its category!
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.