To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
14/6/2018
"good value"
A value for money hotel, a little tired but clean and comfortable with lots of free parking.
10/12/2017
"enjoyable stay"
Lovely room in a very nice hotel. The evening meal was excellent. The only negative thing I have to say is, new carpets needed in corridors leading to rooms, they were worn and looked dirty
9/1/2016
"Friendly staff,good food and comfortable room"
We enjoyed our stay and whilst the hotel may need an upgrade we felt the cost of our stay overnight with dinner/breakfast represented excellent value.The staff and facilities were very good and we would be happy to return when next visiting the area.
1/1/2016
"enjoyed stay staff friendly will definitely go again"
27/11/2015
"-"
Lovely hotel staff very friendly and helpful food is exceptional and only five minute drive from centre of Chester. I would certainly stay here again.
9/11/2015
"Superb service, great food"
The hotel itself is a little jaded and could do with a makeover but this was more than made up for by the Superb staff, From booking initially to our departure the friendly staff couldn`t do enough for us even setting a table for us to have dinner in the bar area as we had our dog with us. The food was excellent and we will certainly be visiting again.
8/3/2015
"-"
The hotel looked neautiful on arrival and the greeting from reception was friendly and efficient. The stay was slightly let down by the air of tiredness in the room decor - paper on the ceiling had gaps where paper has loosened and the toilet roll holder in the bathroom was loose from the wall. Just little things buts topped hotel being e xcellent. Food was ok
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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