make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/4/2022
"Needs major refurbishment/ updating"
Hotel staff where very helpful and pleasant but the hotel itself is in great need of updating. Many items in the room were faulty or not working. Hygiene in the breakfast area needs improving as many of the plates were dirty or very tired and old having been washed in the dishwasher for many years.internal decor needs updating.
14/6/2018
"good value"
A value for money hotel, a little tired but clean and comfortable with lots of free parking.
10/12/2017
"enjoyable stay"
Lovely room in a very nice hotel. The evening meal was excellent. The only negative thing I have to say is, new carpets needed in corridors leading to rooms, they were worn and looked dirty
9/1/2016
"Friendly staff,good food and comfortable room"
We enjoyed our stay and whilst the hotel may need an upgrade we felt the cost of our stay overnight with dinner/breakfast represented excellent value.The staff and facilities were very good and we would be happy to return when next visiting the area.
1/1/2016
"enjoyed stay staff friendly will definitely go again"
27/11/2015
"-"
Lovely hotel staff very friendly and helpful food is exceptional and only five minute drive from centre of Chester. I would certainly stay here again.
9/11/2015
"Superb service, great food"
The hotel itself is a little jaded and could do with a makeover but this was more than made up for by the Superb staff, From booking initially to our departure the friendly staff couldn`t do enough for us even setting a table for us to have dinner in the bar area as we had our dog with us. The food was excellent and we will certainly be visiting again.
8/3/2015
"-"
The hotel looked neautiful on arrival and the greeting from reception was friendly and efficient. The stay was slightly let down by the air of tiredness in the room decor - paper on the ceiling had gaps where paper has loosened and the toilet roll holder in the bathroom was loose from the wall. Just little things buts topped hotel being e xcellent. Food was ok
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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