Tophams Hotel reviews

Guest rating:

21/4/2015

"Tophams Hotel"

For such a high ranking star status this hotel was very disappointing. Fabulous location in a quiet street near to Victoria, but miserable staff with a grubby bathroom, and damp patches and holes in the bedroom walls.

Guest rating:

17/4/2015

"-"

We were disappointed here, on arrival the lady that checked us in was quite frankly not bothered with us in the slightly (having a bad day perhaps). In our room the air conditioning did not work, and the plugs in both the bath and the sink were falty.We ordered coffee in the bar in the evening, which was frankly undrinkable, and as for the condition of the restaurant facility for breakfast; to say the restaurant chairs and tables are in need of some repair would be an understatement. The chair Upholstery (every chair) was worn, damaged, peeling off, or otherwise in disrepair, tables tops were damaged, and every available table was tatty and unclean.Really not what you would expect from a hotel in this area of London; or in any area of any major town to be honest.Shan`t be going backGS-B

Guest rating:

15/4/2015

"Needs TLC"

The hotel needs some serious tlc, plug socket was hanging off the wall, damp on the ceiling, marks on the walls and that was just our room the whole hotel needs tlc. Breakfast wasn`t great toast was cold and not really toasted.I would not stay here again.

Guest rating:

2/4/2015

"-"

Excellent hotel and service, however I think that I should of been informed that I had to put a £30 deposit on arrival at the hotel even though I had already paid for the room.

Guest rating:

29/3/2015

"-"

I believe we were given the worst room available 109. We were told there would be tea & coffee making facilities, there was Tea & Coffee and cups but no kettle, the bin in the shower room had not been emptied from the previous occupants, the TV only worked when it felt like it and kept loosing its signal and worst of all the mattress was so uncomfortable and the springs were sticking in your back giving us a sleepless night. All this was reported to the reception when we checked out.

Guest rating:

18/3/2015

"-"

Had to wait ten minutes for bread delivery man to arrive as no toast available at breakfast. No bar facilities as such. Although for a hotel in Belgravia we believe the price was good so even though rated as 4 star we did not expect Rolls Royce standard.

Guest rating:

15/3/2015

"-"

Room damp, not big enough for 3, in basement looking at staff entrance and fire escape, duvet was to small for bed was a king size bed with a double duvet. Had trouble getting heating to work, window was stuck and had trouble shutting. Fan in bathroom didn`t work. Unhelpful staff on reception.

Guest rating:

14/3/2015

"Can`t fault at the price."

One night stay. Small but comfortable room. Slept well in the spacious double bed which is unusual for me. The shower was excellent and breakfast was enough for me. I would use this hotel again for the same price. Thanks.