Grand Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

86%  based on 28 reviews

<<   

Guest rating:

20/11/2012

"Very nice traditional hotel"

We enjoyed our stay and the location is great. I did find the double bed uncomfortable in room 360 as it was two singles made as a double with a hard ridge down the middle. Apart from that everything was good.

Guest rating:

15/10/2012

"Clean room"

The room was adequate and the bathroom was in proportion to the room, it was very clean, the only downside is the walls are very thin, the couple across the hall had a domestic at 3.30 waking up the whole floor. I was very impressed that a member of the hotel staff appeared and asked them to keep quiet.

Guest rating:

24/9/2012

"Very pleased"

Guest rating:

29/5/2012

"Great central location and comfortable room"

The Grand was a good choice for a weekend in Bristol, located mid way between the main shops and the docks area. The staff were very friendly and efficient and our room was well presented and comfortable. Secure parking at the hotel was well worth the £8 charge per night. We didn`t eat at the hotel because of busy schedule, but restaurant and menu looked good. Would recommend the hotel to friends and family and would happily stay again

Guest rating:

16/5/2012

"City Centre"

NIce old style hotel, very smart and well run. I had a cheap room, it was small but well fitted out and spotless.

Guest rating:

20/3/2011

"The Grand By Thistle"

Staff very friendly, nice atmosphere, lovely and clean. I would highly reccommend this to any of my friends!

Guest rating:

6/2/2011

"Great location and good leisure facilities with good service."

Guest rating:

24/1/2011

"Very badly cracked dirty looking washbasin. No heating, remote controller missing"

Entering and exiting garage very difficult

<<   

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.