Discover your next big break

Booking with Hotel Direct

HotelDirect.co.uk is the leading hotel breaks operator in the UK. Over 1 million people book with Hotel Direct saving up to 50% on hotel breaks, rail breaks and theatre breaks. Our hotels are hand-picked and on our pages you'll find honest hotel descriptions, interactive maps, and thousands of reviews that you can dip into secure in the knowledge that only customers that have stayed at our hotels are invited to submit reviews. Add rail tickets to your UK hotel break and save up to 50% off with our special inclusive tour fares. Planning a London break? Hotel Direct offers fantastic rates at all West End shows. Check-out our interactive seating plans and choose precisely where you'll be sitting in the theatre.

Why choose Hotel Direct?

Our reputation for service is second to none in the travel industry. That's because we're dedicated to great customer service. We've based ourselves in the UK, with staff properly trained on the services that we offer. We encourage customers with any queries to call us and we offer a Freephone 0800 number for this purpose. You'll get through to a human being who knows what they are talking about and is trained to help you. We don't use a robotic call channelling system - just people.

Secondly, we package hotels up with all the other stuff you will want or need to create your break. This allows us to build-in extra discounts from our travel partners. And it means you can book your whole break in one visit to our website or a single call to our customer centre.

But don't take our word for great service and amazing prices - check us out on Trustpilot.

What services does Hotel Direct offer?

As the name suggests we offer hotels. But whilst hotels are always at the heart of what we do, we put other great travel stuff around our hotels to give you better value and a one-stop shopping experience. So we offer rail travel packaged up with hotels across the UK. What's great about our rail offering is that most of our fares are cheaper than you could buy if you were purchasing your tickets separately. We also offer theatre breaks - with tickets to all West End shows. Again we have the best ticket prices available but additionally we have clever interactive seating plans that allow you to choose exactly where you'll be sitting in the theatre. And we offer a huge range of attraction and event tickets from priority entrance tickets for the London Eye to Studio Tours of the Harry Potter sets at Warner Brothers.

Theatre Breaks

Theatre Breaks are hotel plus theatre ticket packages. You can dynamically combine any of our London hotels with any show. The really good news is that you have the opportunity to save money booking your theatre tickets and hotel together with Hotel Direct. That's because hotels allow us to pass on cheaper inclusive tour rates when you book a package. And if you include rail tickets you'll save even more because we package special inclusive tour fares which are up to 50% cheaper than buying your train tickets separately.

Hotel Direct offers all London West Shows with a superb range of seats in each theatre to choose from. If you haven't made your mind up about which show to see we have up to 2,000 customer reviews for each show offering a wealth of feedback and insight from people who've booked with us and seen the shows. Along with our slideshows and videos these reviews will give you everything you need to make an informed choice. Call us on 0800 633 8000 if you need any further help or would just prefer to speak to someone. One of our staff has seen Wicked 9 times, Phantom of the Opera 3 times, The Tina Turner Musical, 9 to 5 the Musical and many more. So you'll be speaking to people who know and love theatre.

Rail Breaks

Rail breaks are hotel or theatre break bookings with inclusive rail travel. With Hotel Direct you can travel from anywhere on mainland UK to any of our UK destinations. When you book a rail break you can save up to 50% on your train tickets because you're booking your hotel and rail together. Crazy not to! With theatre breaks by rail you can book all 3 elements of your break in one place and receive big discounts on the hotel and rail prices.

How do customers rate Hotel Direct?

HotelDirect.co.uk enjoys a 5 star rating (score 9.7) on Trustpilot.co.uk from over 5,000 reviews. To put that into perspective that's better than booking.com, Expedia, hotels.com - in fact it's better than just about any other travel company. We are the only hotel breaks agent with a full 5 star Google seller rating and near perfect score of 4.9/5

Arrival Assurance™

Our unique Arrival Assurance™ service ensures each and every booking with participating hotels is personally checked by staff at Hotel Direct. We call the hotel 48 hours before your stay to double-check all the details of your reservation.

We then email you a second email confirmation that provides you peace of mind that the hotel is awaiting your arrival and there are no misplaced bookings or hotel errors.

We have set the bar high and believe our unique, personalised service and knowledgeable staff account for our high ratings and great feedback.

Note: a very small number of hotels do not participate in the Arrival Assurance program. Please call 0800 633 8000 if you require more information or wish to ensure that you book a hotel that participates.