The Langham London reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

95%  based on 212 reviews

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"Outstanding hotel and staff were amazing"

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"Beautiful hotel"

Theres no doubt about it The Langham was a stunning hotel. The restored architecture was beautiful. The decor was tasteful and calming. the bedrooms oozed the same design and definitely calmed my soul. Service was impeccable and nothing too much trouble.

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"Luxury and service first class"

My friend and I have stayed in this hotel numerous times and have never been disappointed.

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Exceptional service in all areas / couldn`t fault anything- everything you would expect from a 5 star hotel.

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Three nights at the Langham was a joy. Very courteous and professional staff wherever you looked. Fantastic breakfast providing all you need to set you up for the day. Our room was not massive but nicely furnished and really comfortable bed. Will visit again !

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Our first stay in a 5* hotel and The Langham did not disappoint!! Our experience there was fantastic from beginning to end, it was so much more than just a place to rest our heads at the end of the day, it was all we`d hoped for and more.

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"Wonderful hotel"

The hotel is very nice! I can not fault it at all! And the staff are all so friendly. I do not want to leave!

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"Grand Hotel"

Good service .Excellent decor through out. Very comfortable rooms.

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"Plush with service to match"

Top notch hotel. Wonderfully helpful and accommodating staff and our room was equally welcoming.

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"Exuberant hotel with first class service, atmosphere and and food"

An amazing hotel. Staff are very helpful, beautiful building, amazing food. My partner had his birthday there and we had a lovely little cake with happy birthday on the plate and then another one when we returned to our room, plus a personalised birthday wishes card. All in all a wonderful time with happy memories to share and remember. Highly recommend.

Guest rating:


"Enjoyable stay"

This was booked by our children for our wedding anniversary. The room was gorgeous but the view from the window was just a wall - we did bear in mind we were in the centre of London. Overall a comfortable stay with slight limitations in the bathroom as to have a bath you had to get in it to poor the water etc... Breakfast was an eye-opener as we sat on sitting-room chairs at a tiny glass table. The food was okay but would not pay 32 per head if breakfast had not been included as the staff did not make sure that the buffet was replenished with food resulting in either dry or non existent dishes. Would stay there again but would go to the A La Carte for breakfast hoping for a fresher meal. Reception helpful, porters helpful.

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"1st Class"

Hotel was stunning, first time we have stayed at the Langham and won`t be the last! Staff were superb and room was stunning

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"grand hotel "

staff very friendly and helpful, full English breakfast amazing, beds so comfortable and roomsa nd hotel really clean - most recommended

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"Very pleasant staff, ensured my stay was made to feel spacial!"

Afternoon tea at the Palm Court was beautifully presented, very attentive staff, however we were told that we could ask for more cake when we were ready by one member of staff, and after a while when we did ask were we told " the plates are intend for sharing, however I will get you another" it put a slight dampener on what would have been a perfect experience!

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"Our 3rd. stay at this hotel. As good as ever. Top class but not showy."

This time ate before the theatre in the Artesian bar rather than wandering the streets around the theatre. Had an excellent meal of "sliders" (mini burgers) which was amazing value for money!

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Have stayed at The Langham a few times now and again this time it was excellent. Clean room, very good service.

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Can`t beat quality, and this hotel has it. Staff are exceptional too

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Lovely hotel, very attentive staff and food excellent. will return.

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"Great place to stay"

Had a free room upgrade to a fabulous room making the stay even more special.

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Helpful, kind, caring staff. Nothing was too much. Lovely hotel. Great location.

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"Magical. "

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Nice room and very good facilities

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"Very traditional, high quality hotel."

Staff were excellent, Roux at the Landau was a disappointment - Why don`t these type of Restaurant offer vegetables even if it were at an extra cost. The bathroom was a little tired in places - however the overall experience was good.

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"Defiantly will return"

Fabulous hotel and staff were great treated with kindness and well looked afterThank you

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"A lovely, warm welcome where the staff really were very attentive and friendly."

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"This is the best hotel I have ever stayed in."

Everything about this hotel works exactly as it should. From the moment you walk in until the end of your stay it is welcoming and inclusive. The atmosphere is so open and friendly that it permeates everything. Even the guests smile and greet you when you pass in the corridor. The service is excellent and the attention to detail is everything you would expect from a hotel of this standard. I have stayed in other 5* London hotels and they fall far short of the Langham in many ways. I would love to be able to make this my hotel of choice for every visit!

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"wonderful customer service all staff very welcoming and helpful"

Myself and a friend stayed for one night only, all staff had a ready smile and seemed happy to help with any request. We leisurely enjoyed a wonderful breakfast that set us up for the day. Our room was beautiful and catered for our every need. I would recommend this hotel for special break away.

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"Fabulous stay"

Went there on a friend`s recommendation, spot on. Pricey but well worth it - wonderful to find a decent London hotel. Cocktails have tp be tried - superb

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As a guest staying for 6 nights, I could not book high tea once. This is poor. I could not book a table in the Roux restaurant but was told to eat in the bar, yet I could not take my children into the bar to eat after 6pm. Really poor service, so we ate out all the time. Really disappointed that a Langham hotel had such limited options. We have stayed with the Langham in Honk Kong, Melbourne and Shanghai and never had this problem before. Iwill not return to this London hotel again. PS the eggs at breakfast were tasteless.

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"Elegant hotel with exceptionalyy helpful and friendly staff and very nice rooms. If this is your pri"

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"quality hotel in central location"

Stayed for 4 nights and enjoyed the stay. This is an older style of hotel well situated at the upper end of oxford street. The bedrooms are very comfortable though not over generous in size. What we particularly liked were the thick walls which prevented noisy neighbours from interrupting a good nights sleep. Breakfast is best taken in the a la carte restaurant - it cannot be faulted.Our preference is for 4* hotels but we did not find this to be stuffy although all the staff were from abroad.Would stay again though would seek a deal.

Guest rating:


"great service, great food, exceptional location and facilities"

Guest rating:


"A Warm Welcome From All The Staff"

What can we say about this 5 star hotel , We were met with a warm welcome from all the staff which made me and my wife feel we had chosen the right hotel, We even let the concierge Dan book a great Italian restaurant which was nice and local to the hotel, The rooms were just fantastic and the bed was the best we have found in any hotel, We can??t wait to stay there again Thank you Mr vanderweele

Guest rating:


"Staff were very helpful nothing was too much trouble to make us comfortable"

Overal everything was excellent. the only comment is we found the palm court restraunt too noisy for us to have lunch in, but maybe that is because we are both in our 80s and found the piano too loud.

Guest rating:


"A really memourable experience with world class quality and service."

We arrived earlier than check in time and whilst waiting for our room the lady in reception arranged for a orientation tour of the hotel and its facilities, a nice touch but very well done.

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"Gorgeous and luxurious "

Beautiful. Luxurious. Perfect.

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"Fabulous, indulgent luxury!"

If you want to feel special this is where to stay. It is not cheap but is in a great location and you just feel special. The staff are curteous, thinking of your every need. Also if you`re a BA executive club gold or silver card holder, or other airlines check out the lounge on the second floor for tasty free breakfast,nibbles and free drinks. Thoroughly recommend The Langham

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"Royal Wedding Visit"

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"A beautifully appointed Hotel, first class friendly service, a breakfast & afternoon tea to die for!"

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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