Holiday Inn Birmingham City Centre reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 14 reviews

Guest rating:


"Central, clean and happy staff"

That says it all. We loved Birmingham too and had excellent meals; Greek at Mythos and Lebanese at Compton.

Guest rating:



Room was opposite lift, people coming home at midnight, one o`clock, two o`clock, even 4.30am, all verynoisy, had a good drink, and not mindful of people sleeping, two poor nights sleep. Apart from cocktail happy hours drinks prices ridiculously high, no wonder people go out to pubs for a drink. Breakfast very good

Guest rating:


"A good, standard hotel "

Conveniently and very centrally located hotel, nice and cosy lobby, super fast check in, comfy rooms, strong WiFi signal. Area for improvement: bar menu vividly displayed around the hotel doesn`t reflect what`s available. The bartender didn`t bother to offer an alternative, so decided to enjoy drinks somewhere different.

Guest rating:


"Fantastic experience"

The Hotel was welcoming with helpful and friendly staff.

Guest rating:


"Nice Clean Hotel, Ideally Located With Helpful Staff "

Found hotel was situated very close to Birmingham New Street Station which was great. Hotel was also close to the Bull Ring Shopping Centre and was an ideal base from which to explore the local sites of Birmingham. Found the hotel and my room to be nicely furnished/ decorated and clean. Staff on reception and on the bar, as well as in the breakfast area, were friendly, accommodating and helpful. Had a nice time at this hotel, so based on my experience, would definitely visit this hotel again!

Guest rating:


"there is no soap in the rooms to wash your hands!!!!"

Guest rating:



Directions provided to walk from the Railway Station to the Hotel were very poor resulting a long walk that was not required as the hotel was only a short walk from the station.

Guest rating:


"Very, clean & very welcoming staff"

Had a very pleasant stay, was in Birmingham for the Great Birmingham run and loved my stay here. Staff were helpful and the hotel was lovely. Would definitely stay here again. Thank you

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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