Holiday Inn Express Cardiff Bay reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

94%  based on 5 reviews

Guest rating:


"Clean hotel, friendly staff, location good"

We stayed for 4 nights. Hotels Direct information pre-travel was that we would have Continental Breakfast. This needs to be amended because the hotel offers a breakfast buffet, hot and cold. However, key elements of a CB are missing, eg not a lot of fresh fruit, no seeds, nuts, cheese, etc, which would usually be associated with CB. I stress this is an observation for the third party, not the hotel. I do think that the hotel could offer more healthy options in the buffet, eg a low fat alternative to butter, less sugary fruit compote, more healthy cereal such as granola or muesli.Rooms - not really adequately equipped for a 4 night stay. We`re a bit old to be living out of a suitcase! Had to ask for clean cups on one day when we`d been missed out for housekeeping and we made many visits to reception to get tea bags and milk (we only made 2 cups of tea each per day, honest!)

Guest rating:


"Great Break"

Friendly, helpful staff, comfortable room with everything needed for a short break. Lovely cooked breakfast included, scrambled eggs were delicious :). Close to Mermaid Bay & Millennium Centre, with lots of places to eat. Cardiff City Centre is about 5 minutes away by car - approx 5 in taxi, or X2 bus pick up by Millennium Centre is 2 flat fare. This is 3rd stay in a Holiday Inn over last 18 months and I highly recommend.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.