Holiday Inn Express Cardiff Bay reviews

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

92%  based on 6 reviews

Guest rating:

27/8/2024

"Nice location"

Good quiet location, reasonable price. Basic amenities. Stay could have been better due to a horrendous noise coming from the air conditioning unit.

Guest rating:

19/4/2024

"Clean hotel, friendly staff, location good"

We stayed for 4 nights. Hotels Direct information pre-travel was that we would have Continental Breakfast. This needs to be amended because the hotel offers a breakfast buffet, hot and cold. However, key elements of a CB are missing, eg not a lot of fresh fruit, no seeds, nuts, cheese, etc, which would usually be associated with CB. I stress this is an observation for the third party, not the hotel. I do think that the hotel could offer more healthy options in the buffet, eg a low fat alternative to butter, less sugary fruit compote, more healthy cereal such as granola or muesli.Rooms - not really adequately equipped for a 4 night stay. We`re a bit old to be living out of a suitcase! Had to ask for clean cups on one day when we`d been missed out for housekeeping and we made many visits to reception to get tea bags and milk (we only made 2 cups of tea each per day, honest!)

Guest rating:

1/12/2023

"Great Break"

Friendly, helpful staff, comfortable room with everything needed for a short break. Lovely cooked breakfast included, scrambled eggs were delicious :). Close to Mermaid Bay & Millennium Centre, with lots of places to eat. Cardiff City Centre is about 5 minutes away by car - approx £5 in taxi, or X2 bus pick up by Millennium Centre is £2 flat fare. This is 3rd stay in a Holiday Inn over last 18 months and I highly recommend.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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