To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
2/5/2022
"Good service and excellent location"
Arriving by rail it was just across the road . Reception very good , helpful . Food very good too , although they seemed a bit short staffed for breakfasts . Would definitely use again .
5/4/2022
"welcome"
we would like to say how much we enjoyed staying with you, the rooms were great, service excellent and staff so friendly and helpful
28/1/2022
"Exceptional hotel "
Booked the hotel as a surprise 60th birthday trip for my wife. The staff were really friendly and helpful.Thoroughly enjoyed the whole trip and can`t wait to return to Edinburgh
26/10/2021
"Great long weekend break"
Great room with a good view over Princes street. Breakfast was amazing. Thank you
15/10/2021
"Whilst hotel is in a good position for visiting Edinburgh would not stay there again."
Room was small and had limited storage as no drawer and wardrobe very small. Had problems with toilet flush system. Staff were efficient and helpful although we were surprised to have to book a seat in the bar so went elsewhere.. Bathroom door did not close properly
10/9/2021
"Staff were excellent. They could not have been more helpful and professional."
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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