To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
4/6/2024
"-"
Staff attentive, friendly and cleanliness good in room and hotel in general. .Beds comfy , small bathroom, good towels,toilet room unaired, could have been fresher.Room very stuffy and hot on arrival , needed to use fan and open windows to be comfortable Garden was a pleasant area to sit as weather was good for our nightcap after a full day exploring London sites and the theatre.
19/2/2024
"-"
Very central for all tourist need, tube buses shops historic interest sites. I was very happy with the helpfull polite staff at all levels.I will definately book to stay again at The Bedford on my next London vist. Highly recommend the hotel.
11/1/2024
"Super clean "
Used this hotel over many years, super clean, fantastic powerful showers, great location. Could do with some comfy seats in the bar area rather than dining tables but not a deal breaker.
30/8/2023
"-"
Left some items behind rang reception when I returned home spoke to someone on reception that said she had found my items and would get back to me with the postage price they didn`t get back to me so I called again the next day and was told they hadn`t found my items so I emailed the hotel to ask what had happened to my items as I definitely left them in the room I`m still waiting for a response 2weeks later
31/7/2023
"Good 4* quality, let down by noisy traffic!"
Staff first class, reception, dining room and cleaners. Breakfast good. Location good for London centre.Make sure you`re not given a room facing Southampton Row as there is inadequate sound proofing for the 18 hours of very busy and noisey traffic.Fan provided for when windows couldn`t be kept open.TV volume set far too low as couldn`t properly hear it when windows opened.Could do with a rail along side wall of shower in bathroom, taps very stiff and required lots of strength to fully stop water flow. Daily cleaning good, 1 hard and 1 softer pillow, bed bottom sheet always came undone, too small? As towels changed daily [ except penultimate day!] their thinness was acceptable.Would use again if guaranteed a rear facing room.
31/3/2023
"Excellent service from reception staff"
Really enjoyed our 1 night stay, breakfast was amazing, so much choice, would definitely recommend
28/2/2023
"nice hotel in a nice area central to most of the attractions "
Nice comfortable stay in a nice hotel. A good breakfast and comfortable bedrooms
15/12/2022
"Best hotel I`ve stayed in."
Came here to celebrate my Mum`s birthday and it`s probably the best decision I`ve ever made, the staff are amazing and the location is perfectly in between all the bus routes to some of London`s best sights/ shops! Will most definitely try coming again sometime!
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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