Chelsea Cloisters

Guest rating:

28/3/2024

"Room temperature hot constantly"

Guest rating:

5/3/2024

"Very comfortable studio "

Great location convenient for Museums and Albert Hall. Reception team helpful. Studio very clean snd comfortable.

Guest rating:

17/11/2023

"Amazing"

Omg the hotel was beyond just a room it was a self contained flat..very clean amazing location friendly staff really very impressed!!

Guest rating:

1/11/2023

"It`s a Gem in Chelsea"

Excellent location close to South Kensington tube. Great room with just the right facilities for me. Staff were very helpful and courteous. Siddiq especially helpful. Would definitely stay there again

Guest rating:

1/11/2023

"A hotel not recommended for families."

Myself, daughter and granddaughters were looking forward to a comfortable stay in London.The accomodation was very disappointing being dark, bare and basic. Having spent over£1,300 for 3 nights (plus tickets), we did not expect to see large patches of paint peeling off the skirting boards, large areas of mould on the bathroom ceiling and wall. The sink and bath plugholes were in a bad, dirty state and did`nt work and the shower unit was very rusty and difficult to use. Floorboards were extremely noisy and the safety chain on the main door was broken. Photos were taken of these problems. In no way did we get value for money or a really enjoyable break. J Miller

Guest rating:

31/10/2023

"Faulty towers"

We were a party of 5 in two apartments. Both were very run down. As we were leaving the cleaners had some doors propped open and those rooms appeared to be far nicer In Their appearance with a higher standard of finish. We wouldn`t go back here.

Guest rating:

11/9/2023

"Not worth the money "

Guest rating:

10/9/2023

"Friendly Place"

Nice clean apartment style room. Very friendly staff. Only downside was there being no air con or fan in the room during the heatwave which made for an uncomfortable sweaty night.

Guest rating:

30/7/2023

"-"

The hotel is very clean and comfortable and the staff are very helpful and do their utmost to make your stay welcoming and nothing is any trouble.

Guest rating:

14/6/2023

"Barely enough room for one person, let alone two"

While everything about the room was technically what we were told we were getting, it was just so small - especially given this was supposed to be an apartment. You could not get two people in the kitchen at the same time, and as for the bathroom, you couldn`t sit straight on the toilet as the sink was in the way. We were there at a time when it nudged 30 degrees outside, and there wasn`t even a fan supplied. The cramped conditions made it almost impossible to sleep in the heat. The floor was laminate, which moved when you walked on it, leaving gaps between the laminate pieces. You could only get round one side of the bed if you shuffled sideways. There were broken hinges on the wardrobe - the list goes on. Very disappointed.