Crowne Plaza London - Kings Cross reviews

Guest rating:

20/7/2019

"Friendly and helpful staff. Nothing is to much for them. Rooms are clean, tidy and comfortable. "

Guest rating:

14/7/2019

"-"

Comfortable, welcoming, friendly

Guest rating:

6/7/2019

"-"

Absolutely gorgeous hotel. Staff were all friendly, food was outstanding. Will definitely use this hotel again.

Guest rating:

6/7/2019

"-"

Good location. Clean room

Guest rating:

4/7/2019

"-"

Hotel was just ok, rooms too small and basic for price Breakfast was expensive and very average Hotel was not in a convenient location. A very long walk to nearest tube station I would not stay there again

Guest rating:

23/6/2019

"Outstanding Hotel"

Our overnight stay was of quality,comfort and very good service room was empe A quality hotel situated in a central part of London convenient for both travel and entertainment.

Guest rating:

23/6/2019

"-"

Our room did not include breakfast as we were aware. However the breakfast prices in the hotel varied, in the bedroom menu it was advertised at £12,50 and when going to the restaurant they were charging us £17.99 per person, which for a breakfast buffet I find extortionate. We then wanted to relax in the sauna and pool which was also advertised as included within the hotel package, to then find out that it was an additional £3.5 per person. The hotel is in the middle of nowhere, it is a good 10 minute walk to find somewhere to eat if you are not willing to pay stupid money at the hotel.

Guest rating:

15/6/2019

"This hotel is lovely"

We are only staying 1 night and wish we were staying more. The hotel is lovely, the staff are friendly and helpful and the rooms have ample space, with 2 double beds in a twin room. I would definitely recommend Crowns Plaza Kings Cross. Only down side is about 15 minute walk to nearest tube but even that wasn`t too bad.

Guest rating:

10/6/2019

"Not the closest hotel to the show!"

We got to the hotel to find somebody shouting abuse outside. The hotel is quite out of the way and a bus or train ride from the theatre. Nice rooms. Breakfast was a nightmare a member of staff told me in a rude tone to We got to the hotel to find somebody shouting abuse outside. The hotel is quite out of the way and a bus or train ride in the queue. Never going back again. Supposed to be a treat for my husbands 50th birthday.

Guest rating:

4/6/2019

"Comfortable and a very welcome stay"

We loved staying at the Crowne Plaza. It was a little far to underground services for my daughter, but the room was comfortable, restaurant good and leisure facilities lovely. Only negative, air con!

Guest rating:

30/5/2019

"-"

8

Guest rating:

28/5/2019

"Family room was very small - Hotel was a bit to far out."

The hotel room was very disappointing - room was small and cramped for a family of 4 - storage was dreadful, enough for 1 person not 4 - it was also to far out a good 15 min walk from the tube or £15 in a taxi to any decent landmark.

Guest rating:

27/5/2019

"-"

Expensive for what was on offer eg breakfast not included. Could stay opposite in travel lodge for half the price & got a breakfast & a bigger room

Guest rating:

27/5/2019

"-"

Pleasant staff food lovely and rooms spotless. Very enjoyable stay.*****

Guest rating:

24/5/2019

"Hotel was brilliant but too far from tube station"

Guest rating:

21/5/2019

"Clean hotel helpful staff excellent breakfast."

Guest rating:

13/5/2019

"Ok- expensive, nothing out of the ordinary "

The hotel it`s self was ok. Nothing really set it apart from any other hotel. Was disappointed to find that it cost extra to use the pool!! There was also a mix up at breakfast- as they didn`t think it was included in our rate. Luckily I had emailed prior to arrival, and had confirmation that it was. Room was ok, a bit compact- but had everything you would expect

Guest rating:

10/5/2019

"Excellent but"

The room was amazing and the food good. However the heating system was a bit noisy.

Guest rating:

10/5/2019

"Definitely recommend "

Really nice hotel, calm + quiet!! Great location! Great pub just opposite called the union.... great food + service

Guest rating:

9/5/2019

"Poor check in"

I`m checking in the man was very informal, he did not at any point state our room number and just wrote it down. He also did not inform us of check out time, subsequently due to his poor writing I returned to reception having tried to access the room which wouldn`t work twice, only on the third to be actually told my room number was in fact 247 and not 242 which the other receptionist agreed with me about his writing but just laughed, by the 3rd time of returning downstairs, I can assure you this was not funny.

Guest rating:

9/5/2019

"Enjoyable stay at the Crown Plaza Kings Cross"

Travelled to London with my wife and daughter (5 years old) from the Philippines and stayed seven days. The hotel was very nice and rooms were clean and comfortable. The hotel was well situated for seeing the sites in London. We used taxi`s most of the time but the nearest tube station is a 15-minute walk from the hotel and bus stops are close to the hotel. Enjoyed the breakfasts and room service food was good. The free Wi-Fi was fast and reliable.

Guest rating:

7/5/2019

"2 stops away from the West End."

Just a 10 min walk from Russel Square Underground this was a good quiet location. It takes an 1hr from Heathrow on the underground. The staff were lovely, the hotel is lovely and even has a pool. Rooms are bigger than most London rooms (average sized for most hotels).

Guest rating:

6/5/2019

"Fantastic "

Very friendly staff ,across the board , it was clean , the breakfast was excellent, the bar staff were friendly .

Guest rating:

27/4/2019

"Attention to detail was second to none. "

As we travelled for my mother`s seventieth birthday I had let the hotel know beforehand when booking. We were upgraded rooms as a complimentary extra and they put a note with some chocolates for her. It`s the small things that make a difference! Thank you

Guest rating:

22/4/2019

"VERY COMFORTABLE CLEAN AND FRIENDLY"

GOOD HOTEL BUT TOO FAR OUT FOR THE CITY, FOUND WALKING TO THE TUBE STATION OR BUSES TO FAR, AND TAXI FARES ARE EXPENSIVE - BUT ITS A GOOD HOTEL

Guest rating:

21/4/2019

"-"

In the morning the lifts were heavily congested and we had to wait a long time to get fro the third floor to the ground floor to check out and leave. The stairs weren`t an option as we had our 70 year old mum with us. The hotel itself was lovely and the room was great, with very comfortable beds and it was clean.

Guest rating:

20/4/2019

"Quality service lovely Hotel"

The room was a bit on the small side other than that was an excellent hotel & friendly staff, kid friendly

Guest rating:

16/4/2019

"No adequate fresh supply on the 2nd night & extra charge to use swimming pool for hotel guest is unu"

Guest rating:

14/4/2019

"Great location "

Great location, friendly staff. Room was a bit cold but mentioned it to reception and it was rectified immediately. The lifts are a bit temperamental though!

Guest rating:

13/4/2019

"Excellent value for money."

One of the nicest and cleanest hotel`s I`ve stayed in. Stayed as a family of four, beds comfortable and big. Great breakfast, staff where all nice. Can`t fault it to be honest. 5*

Guest rating:

13/4/2019

"Great room comfy bed"

Guest rating:

12/4/2019

"-"

Lovely, comfortable fab bathroom

Guest rating:

11/4/2019

"Language barrier "

The hotel Is excellent in every way, cleanliness, food, comfort of rooms, swimming pool and courteous friendly staff. However I found it very difficult being in a hotel in London where English was not the first language of any of the staff who often had to ask colleagues what we were asking for

Guest rating:

7/4/2019

"Nice hotel but a bit off the beaten track!"

Very friendly, helpful and efficient staff, facilities as expected. There was a spa area but we didn`t go there so can not comment

Guest rating:

6/4/2019

"London break "

Staff all very friendly and helpful. 10 minutes walk from kings cross. Clean and functional. Swimming pool good.Would recommend and use again.

Guest rating:

5/4/2019

"Great short stay with family! "

Guest rating:

30/3/2019

"Crown Plaza"

Superb Hotel only comment pillows a bit hard

Guest rating:

30/3/2019

"Great room and friendly service from all staff"

Guest rating:

22/3/2019

"Very good"

Only stayed one night but everything was great. Breakfast was superb plenty of choice and also well presented.

Guest rating:

12/3/2019

"Nice clean hotel"

The hotel is very clean and modern.The bedrooms excellent comfortable beds ,clean bathroom.the shower was a little puzling to operate but when we fathomed it out it was fine.Food at breakfast was very good plenty of choices .The onle fault was the TV in our room was poor .Only 1 station working.We was woke at 6am with a fire alarm and the hotel was cleared quickly and safely but we could not find out the reason for the alarm which is down to poor communications from the management.A little far out from the visitor regions of London 1.2 miles to Westminster but is walkable if your of reasonable fitness.