make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
8/2/2017
"Beautiful hotel "
It was so nice to stay in a hotel that is a little different from your usual generic. I loved the decor, especially the chandeliers. The staff were without exception A1*. It was nice to have breakfast included, especially as it was served until 11am. I would have no hesitation in recommending this hotel, or indeed using it again myself.
12/9/2016
"London Elizabeth Hotel"
Staff all nice and really helpful but hotel just looking a little tired. I`ve been staying here over 25 years and there is little that has changed.
23/8/2016
"Good situation right on Hyde Park"
Great for those who want to walk into the city as well as right next to the tube.
14/8/2016
"Rooms too hot"
The rooms were too warm so with the windows open the rooms were quite noisy. The staff and the food were excellent and I would go back
6/6/2016
"Very average hotel, but in a suberb location. Had the continental breakfast which was very poor."
2/4/2016
"-"
The Hotel is in a good area to stay & a bonus if travelling by car because of the safe & secure parking behind the Hotel. And although it`s £15 a day it is well worth it. The staff were all friendly polite & helpful. The Hotel is clean but badly in need of modernisation! Our room was very tiny & dated. But saying that the bed was very comfortable. Apart from that my husband & I had a lovely couple of days.
4/3/2016
"Warm, comfortable hotel in great location"
The hotel is clean, cosy and run by excellent staff. Nothing was too much trouble for them. The plumbing is elderly and in need of a refurb` but this might change the character of the hotel and I wouldn like to see that. We would definitely stay at the hotel in the future, highly recommended.
9/2/2016
"bedroom rather dated and there was a crack in the washbasin"
Lovely hotel and the staff were excellent. The lift was very small but overall there were areas that were 4 stars but my room would only have rated 2 to 3 stars. Value for money
7/12/2015
"-"
Had not been informed that had to give £10 deposit by credit/debit card on arrival. I was informed this for use of room service or mini bar. Even though I did not intend to use these services I still had to pay. On departure even though had not used these services this deposit would not be returned until 5-7 days after departure. I hope that this deposit will be returned! on a positive note- a warm hotel with tube station almost next door provides easy access to this amazing city.
6/12/2015
"Not worth the money"
Staff polite and helpful. Great location. Rooms small but comfortable. Bathroom dated and in bad repair with tiles about to fall off the walls. Considering the price it`s just not good enough
4/12/2015
"-"
Nice friendly hotel. Great position. No complaints.
28/11/2015
"My friend and I found the staff extremly helpful and very pleasent. An excellent visit."
Everything about the London Elizabeth was just what we`d hoped. It was the first time that I`d booked anything on -line and I found it all so straightforward. The room we shared was comfortable; the meals we ate were delicious. I wouldn`t hesitate to recommend the London Elizabeth to anyone. Thank you for a wonderful stay.
27/10/2015
"Unexpected bonus!"
Good location with car parking at a reasonable price for London. We were upgraded to a suite which was an unexpected bonus. The suite was a good size, and had some nice homely touches. Continental breakfast looked a bit tired, but did the job. We`d stay here again.
14/10/2015
"London Elizabeth Hotel, Lancaster Gate"
Staff very helpful. Room clean, tidy and well furnished. Good continental breakfast. Shame about the noise from the street, but what can we expect for central London. Didn`t stop me from sleeping!!
16/9/2015
"Good hotel in convenient location"
Stayed here for one night following an event in Hyde Park. The location was perfect and the room comfortable and clean. The appearance of the hotel is slightly tired overall although reception, the restaurant and general public areas are welcoming and well presented. Staff helpful and polite. Would stay again.
6/9/2015
"-"
The hotel was a little tired and needed more staff.
30/8/2015
"-"
Comfortable Good location Breakfast poorly prepared no cutlery ,dishes, fruit juice .ordered a poached egg after half an hour wait had to go .
30/8/2015
"Great location"
Nice hotel, friendly staff and clean, breakfast nice, plenty of choice. Rooms are quite small, but didn`t spend much time in the room, so this wasn`t a problem.
16/8/2015
"Tired shabby looking on the inside"
Room for 3 no shower curtain only 2 cups a bit tired with a well worn appearence afternoon tea sorry to say was diabolical over priced poorly presented dry unappetising fare presented staff pleasent tried hard, nice location with the park opposite would not stay here again
17/7/2015
"Ideal for access to central London"
9/7/2015
"rooms need upgrading ! great location"
26/6/2015
"Great family hotel"
The London Elizabeth is somewhere I am sure we will stay again. Very comfortable, clean and friendly. Brilliant location for both tube and bus. Cant recommend it highly enough.
26/6/2015
"We had a great stay , in a very nice hotel being upgraded was a very pleasant surprise thank you ."
13/5/2015
"Great location and decent facilities but in need of modernisation "
Appearance is dated and needs modernising and freshening up. Staff are an asset and were helpful throughout our stay.
8/5/2015
"STAFF VERY FRIENDLY"
BEDROOM QUITE SMALL AND BASIC, BATHROOM VERY SMALL AND OVERBATH SHOWER VERY AWKWARD TO OPERATE. BREAKFAST/FOOD GOOD, PARKING FACILITY GOOD AND CHARGES REASONABLE.
1/1/2012
"Very nice stay"
We go to London a few times a year and have tried many hotels over the years. This one we had never heard of but it was New Years eve and they had a room left. We didn`t know what to expect but what a great night we had. This hotel is all we have been looking for! Clean great staff and just in the right place too. Thanks everyone
4/12/2011
"Faded but friendly, excellent breakfast"
Cheap, pleasant - excellent value for central London.
29/11/2011
"Very welcoming, very clean with an excellent restaurant "
This hotel represents very good value for money and as it is so close to the tube station, it is an excellent hotel for travelling throughout London.
25/11/2011
"Comfortable, friendly service, no problems and very convenient for tube or walk in the park"
25/11/2011
"-"
Although the Hotel needed updating you couldnt fault the cleanliness or the staff. The staff were always so helpful and nothing was too much trouble, we would all definately stay there again next year. Also a good location and very convenient.
7/11/2011
"Upgraded to bigger room and staff were very nice"
Our stay was great, just one night. We were upgraded to the suite and my little boy was delighted with all the space he had to play. All staff were very helpful and very very nice.
13/9/2011
"Clean, friendly, comfortable"
11/9/2011
"Good value, close to central area, enjoyed our stay."
5/7/2011
"nice staff"
1/6/2011
"friendly efficient service"
28/5/2011
"In urgent need of modernisation and repair, Tatty and old,"
All staff were foreign. We were sold this hotel as accessible. I have MS and use a wheelchair / scooter as I have severe walking difficulties. There is no way you can take this into the hotel. Steps from car park into hotel and steps from main front door with no hand rail. Door ways are narrow. Lift is tiny supposedly for 3 I wouldn`t try it. When we arrived it was raining, and water was pouring through the door of the lift when we told reception they acted surprised!!! We booked and paid for a double deluxe. The net curtain was a dirty grey colour needed a good wash, the room was a basement room and the view was of a wall. The bathroom sink was cracked and the bath was chipped. The room felt dirty, the carpets througoutt the hotel were old and smelly. In such a beautiful part of London this hotel was truely awful. I could continue but ....
19/5/2011
"Good shower"
19/5/2011
"No tea or coffee making facilities!!!"
Staff were wonderful, as was the location. Continental breakfast was just awful, the worst i have ever seen, anywhere in the world. And was very surprised to not have any tea or coffee making facilities?! Room was ok, but i certainly would not call it `de-lux`. All it was fine for one night, would not return.
30/3/2011
"The hotel accomodation is a little tired, basic but clean."
Fortunately I recieved an `upgrade` as I checked in. Unfortunately the room was a little tired and I couldnt close the curtains as the mechanism was broken. Staff were friendly though.
18/2/2011
"Would have liked a kettle in the bedroom and better pillows. Otherwise fine."
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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