Royal Hotel & Merrill Leisure Club reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

82%  based on 77 reviews

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Guest rating:

19/11/2014

"-"

Accommodation good Staff very pleasant and helpful. When we booked this room we asked to be in a room where we did not have to go up too many stairs, this request was not fulfilled. My wife has had two new hips renewed , so the room we had. been allocated was totally unsuitable. Also it was a long trek from lift to our accommodation. Also there was signs in the hotel that stipulated smart dress, this seemed to be ignored. Also signs saying no food to be brought in from outside, this was also ignored. Often take away food was left outside bedrooms half eaten over night. This was revolting to walk past and was still there in the morning. When we went for our breakfast. It was Stinking. We had a very enjoyable holiday, but will think very carefully before using yout hotel again.

Guest rating:

16/11/2014

"Wouldn`t stay again "

The room wasn`t in great condition, single glazed and cold at night. Overall a tired feel throughout the hotel and there is certainly better value for money to be had and definately friendlier service. 100% would not recommend.

Guest rating:

10/11/2014

"Best break ever! Fab place to stay!"

The staff at the royal hotel were just simply amazing! Nothing was too much for them to do,helpful Polite and friendly, the hotel and staff made our weekend one of the best we have had! I would highly recommend Bray, and the royal hotel to all my friends and family well done all! Wish you all the very best. Thankyou Sharon and Elaine room 210.

Guest rating:

4/11/2014

"Decor was in need of refreshing."

Overall staff were very friendly and helpful with the exception of the bar staff, who seemed to spend more time stood at the end of the bar chatting to each other than serving drinks.

Guest rating:

18/10/2014

"great administrator!!! the nicest stuff"

Guest rating:

28/9/2014

"the rooms were not well maintained."

the reception staff were particularly helpful.the night porter went the `extra mile`

Guest rating:

27/7/2014

"Very nice hotel friendly and helpful"

Would recommend hotel

Guest rating:

19/7/2014

"an excellent hotel"

Excellent service . Friendly staff , superb rooms

Guest rating:

10/7/2014

"First class venue"

All aspects of the hotel were excellent, the staff most helpful and friendly, the food was very good and the rooms comfortable and clean.

Guest rating:

26/5/2014

"Good value for money"

Good location... close to beach and train. Hotel was clean, our room was spacious, and the staff is friendly and helpful. Take your walking shoes, room 142 is a long way from reception. The bar and restaurant are good value as well. Take your own blow dryer!

Guest rating:

24/2/2014

"Fab Hotel"

Fantastic room for my family break, plenty of room and fantastic facilities. This is my second stay and it wont be my last, all of the family are looking forward to the next visit

Guest rating:

24/2/2014

"fab room"

This was our second time staying and have to say its been the best. The family room was superb, will definitely be staying again.

Guest rating:

3/11/2013

"-"

Bedrooms are in need of a little refurbishment, which i believe to be a work in progress. Overall excellent value for money with the added bonus of free leisure facilities and WiFi. We enjoyed our stay.

Guest rating:

2/11/2013

"We had an excellent stay, very comfortable and very obliging and friendly helpful staff!!"

10 out of 10 couldn`t be better!!

Guest rating:

30/9/2013

"Happy with the room clean and comfortable. Staff very pleasant, friendly and helpfull."

Lovely to have a swimming pool. Rooms could do with a fresh lick of paint.

Guest rating:

12/9/2013

"Hotel not bad in the main."

Hotel nice and clean, as we`re bedrooms. Staff friendly and helpful at all times. Evening entertainment OK and tried to get residents involved. Downside as follows - breakfast chaotic with no-one seemingly in charge resulting in longer than acceptable wait for a table - all the brass plaques on all doors in need of a clean - Internet access too costly. My view is that Internet access is a must these days and prior to staying at the Royal we had stayed at 4 B & B` s all of which had free Internet access. To compound this, a couple of cafes and pubs nearby had free Internet access, as did McDonalds up the road.

Guest rating:

6/8/2013

"At 1st thought it was a lovely hotel, some beautiful furniture in public areas, "

At 1st seeing our room, impression was, this is nice. But the room was very warm, I had put in search engine for air con! The bathroom could do with a refit, as the Formica looks like seen better days, tiles want regrouting, but worst of all is the fact that although a sign says let hot water tap run, 20mins later still no hot water!!! Also corridors very nosey, no good for quite break away!!

Guest rating:

29/7/2013

"Royal Hotel Bray"

Bray was having unprecedented numbers of visitors when I stayed at the Royal Hotel due to the Air Festival so it is probably a little unfair to say that it was really, really noisy made worse by the fact that it was very hot and I had to keep the window open all night. That said, the Royal delivers what you expect for the price you pay. The beds where very comfortable and the leisure centre is a real bonus. The bar staff work their legs off and are always pleasant and cheerful although it strikes me that the bar area is understaffed but I didn`t hear any of the staff complaining.

Guest rating:

28/7/2013

"-"

The staff we found to be very pleasant and helpful the room was nice but a bit tired the only major complaint would be the on-suite of the room that we stayed in needs a complete overhaul. The one time that we ate there was in the bar and the food was fine. Overall a pleasant stay except for the on-suite bathroom and plumbing.

Guest rating:

26/7/2013

"Good sized rooms, wonderful friendly staff, great location"

I liked it so much, I`ve booked another week. Free use of the swimming pool is a real bonus. I`d definitely come back again

Guest rating:

24/6/2013

"Brilliant hotel"

Good location rooms outstanding clean and massive breakfast was great lots to choose from. Leisure facility`s were great lots to do for us all a well enjoyed stay at the royal and would highly recommend it and stay there again 10 out of 10 in e wry thing

Guest rating:

14/5/2013

"-"

Overall, a very pleasant stay. Staff very polite and extremely helpful.

Guest rating:

10/5/2013

"Rooms, Leisure Centre, and General Hotel Facilitites are very good quality, All staff very Helpful"

Guest rating:

20/3/2013

"-"

Fantastic time. Worth a visit again

Guest rating:

14/10/2012

"Exceptional value for money. Spa was very good as was the food. Welcoming and friendly staff."

Lovely ride on the Dart into Dublin at only five euros return. Nice to be able to go for beautiful walks along the coast. Location ideal if you are after a holiday wanting to see more than just Dublin itself. perfectly placed to do both. Looking for flights to go back as we speak. will book the same hotel but for longer.

Guest rating:

5/10/2012

"My visit at the Royal Hotel Bray"

My visit was all I could expect. I`ve stayed in many hotels in the UK, Ireland, and the Continent. My room here was very nice. There was a flat screen TV, coffee maker, telephone and all the standard amenities. I would have preferred a more firm mattress that did not sag but I was fine with what I got. I still slept well and do not wish to complain about the bed or anything else. The room was clean and housekeeping did a wonderful job. The people at the hotel were superb. Very friendly and helpful with all requests. The facilities available at the hotel were excellent. The restaurant and bar was warm and welcoming. Wireless internet worked well. I travel a good deal and expect fast and complimentary wi-fi wherever I stay. I would certainly consider staying here again. Thomas D Stout Langley, WA

Guest rating:

17/9/2012

"Great value weekend breakaway"

Initially disappointed with allocated room (334) with its outdated decor, patched carpet, peeling wallpaper and noisy extractor fan outside window. Went to reception and explained disappointment with room and immediately Amy allocated us a new room (241) which was to a far higher speck and more modern. From here on throughout our stay everything else was brilliant, friendly staff, excellent food in bar and restaurant, live entertainment and great leisure facilities. Will return as Long as we are able to book a room the equivalent to room 241.

Guest rating:

25/6/2012

"Very Comfortable, Good breakfast"

Guest rating:

12/3/2012

"Very central "

enjoyed our one night stay, early check in 3pm and room was close to Leisure spa which we enjoyed.

Guest rating:

16/2/2012

" family hotel, friendly reception comfortable, spacoius rooms, great breakfast and leisure centre."

Guest rating:

2/1/2012

"-"

in general we found the hotel and staff pleasant, location was good for shopping and a short walk to the beach front and train/bus station for dudlin city

Guest rating:

12/8/2011

"Fairly basic but clean, not much to look at, hotel parking not always available."

Often very noisey at night very busy with a lot of family deals, very narrow stairs to bedrooms would not suit elderly clients. Front of hotel on side of street and needs a face lift!

Guest rating:

27/5/2011

"terrible mattress.and noise from the street"

The mattress was ancient and sagged terribley in the middle.The noise from the traffic on the street outside was bad.We stayed 3 nights and the carpet wasn,t hoovered once.Staff were friendly enough.

Guest rating:

22/5/2011

"We really enjoy that, but i think the price it was i bit expensive"

Guest rating:

20/3/2011

"Dirty"

I found the hotel was off a very poor and un clean standard, the room I stayed in didn`t have clean water , pillows or bedding . The toilet didn`t flush and the corridor smelt of cider . The staff at reception where good but as a hole the hotel wad under staffed and very dirty , I go to ireland four/five times a year and have done for the last 10 years but this hotel I will deffiently not return or recommend it`s far from a three star ...

Guest rating:

16/2/2011

"-"

Lovely hotel, Manager very helpful

Guest rating:

19/10/2010

"stafff very nice and helpful"

Guest rating:

4/10/2010

"Pleasant stay, good service and breakfast."

Good sized room - 104 - but the outlook to an enclosed courtyard was disappointing and although it was a non-smoking room I thought there were traces of tobacco smoke there.

Guest rating:

26/9/2010

"Very friendly and helpful staff"

Could have had more tea bags and coffee sachets in the room and maybe some buscuits, but overall good, anything we asked/for needed was provided for.

Guest rating:

16/4/2010

"we had a lovely honeymoon, hotel was lovely and we enjoyed our breakfasts every morning. "

staff friendly and very helpful. had a lovely stay.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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