Mercure Edinburgh Princes Street reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 74 reviews

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Guest rating:

8/4/2008

"Mount Royal"

The hotel, staff, location,breakfast and view of The Castle were are superb, the staff especially. The breakfastroom staff were the best I,ve ever met. Top notch in every way

Guest rating:

3/4/2008

"All the staff were welcoming, friendly, helpful and professional."

I was quickly moved out of the first room as it was smoking and I had wanted a non smoking one. I was fortunate to be moved into a double room, although I`d booked a single. ( A smell of smoke seemed to get into the bathroom.) I loved the view across to the castle and was surprised that there was not more noise from Princes Street on Friday and Saturday nights.

Guest rating:

2/3/2008

"very pleasant hotel"

Had a lovely stay in this hotel room was pleasant and roomy, food in hotel was very nice aswell would visit this hotel again.

Guest rating:

2/12/2007

"A good stay overall"

Hotel was smart and clean. The breakfast and service in the restaurant was excellent. The view and location in Edinburgh was perfect for sight-seeing and arriving by train. Only disappointment was the room we stayed in. The bathroom smelt absolutely horrendous all weekend and was probably due to the poor drainage of the shower system. There was no hot water at the bathroom sink either. Not major problems but have definately been in better bathrooms that have costed a lot less.

Guest rating:

29/11/2007

"Most enjoyable, friendly and helpful staff, this, my third, most reasonable rates"

Should you have any forthcoming deals, notification would be most appreciated

Guest rating:

11/11/2007

"all staff helpful particularly breakfast staff - "

There were a few minor problems on the Friday regarding booking in - system was down but staff offered apologies. It would have been handy if there had been a fridge in the room. It was worth upgrading to Castle View room. Would use the hotel again.

Guest rating:

5/11/2007

"Great Location, Great Breakfast, Friendly staff but poor rooms"

The hotel was in a great location, on Princes Street with views to Edinburgh Castle. The rooms were stuffy and well, a bit smelly (no air con).

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