Hyatt Regency Churchill reviews

Guest rating:

7/1/2010

"because of weather was not able to take up room"

Guest rating:

4/1/2010

"-"

Fabulous hotel, breakfast excellent. Only downfall was bar prices, however bars and resturants a short walk away.

Guest rating:

4/1/2010

"A wonderful new year break"

There were some problems with the hot water while we were at the Churchill, but we were kept well-informed as to progress, and by our second day it was all sorted out. The hotel is luxurious, but still makes you feel comfortable and at home. The staff are wonderful!

Guest rating:

4/1/2010

"No Hot Water. Breakfast a shambles"

Guest rating:

3/1/2010

"Excellent hotel. Very friendly staff"

We really enjoyed our stay and would reccomend The Churchill unreservedly

Guest rating:

23/12/2009

"-"

Excellent service all around. Spacious rooms. Good breakfast. We had a very nice stay at the Churchill.

Guest rating:

13/12/2009

"The disabled room was so well equipped "

The whole experience was first class and everyone was so helpfull

Guest rating:

8/12/2009

"Very Impressed ! Had a lovely stay !"

Stayed overnight with a friend while we had our christmas shopping trip. The hotel is perfect location for shopping on Oxford St and just round the corner from Marble Arch & Bond St Tube stations. The twin room was a good size, very clean and beds very comfy. The breakfast on Sunday morning was beautiful ! I can`t think of anything they didn`t have. All you had to do was ask & this was included in the price. Staff were very helpful and polite. Would stay here again !! Have nothing bad to say. We both thought this was a lovely hotel and well worth the extra money than the slightly cheaper hotels.

Guest rating:

7/12/2009

"Fabulous Hotel, warm luxurious surrounding, staff could not be more helpful"

I was travelling to the UK with my Mum and my sister for 2 days. The trip was a treat for my Mum who was badly in need of a break after a family illness. The atmosphere in the hotel, with the christmas lights, was super. We ate lunch on both days sitting by the fire. My Mum absolutely loved it. Plan to go back next year again same time. 11 out 10

Guest rating:

7/12/2009

"standard of cleanliness in the room was disappointing"

We found the bathroom surfaces had not been cleaned properly. Drawers int he bedroom contained previous occupants half eaten snacks etc. Paper that was ordered did not appear although it was provided when we asked at the front desk. Would i choose to stay again? not very likely. Certainly not the four star level the hotel promotes.

Guest rating:

5/12/2009

"Great p"

A very good botel, ideally located for Oxford Street. Friendly multinational staff and an awesome breakfast buffet. My only criticism is that the hotel was unable to meet my prebooked request for a non smoking room. The smoking floor smelled awful despite the best efforts of an army of housekeepers. Despite this I would certainly stay again.

Guest rating:

4/12/2009

"Top class hotel in a superb location."

Have stayed at The Churchill on previous occassions and one of our favourite hotels. One minor hiccup - our deal included full english breakfast but it was not explained that we were not able to have this in the room [ which we normally do ] or alternatively we would have to pay FULL price of £25.00 each plus a service charge ! I am used to paying extra for this service but not usually this much. Maybe this feature should be pointed out when bookink. Nevertheless all else was superb.

Guest rating:

23/11/2009

"Hotel location excellent for the keen shopper as well as central line for rest of London."

General staff very helpfull in their efforts to make our stay and plesent as possible.Had some issue with hotel room and didn t recieve any feed back but otherwise had very little to complain about. Afternoon tea a must after a hard days shopping,breakfast service excellent.Overall 8/10

Guest rating:

28/10/2009

"classy"

very nice hotel. Food excellent and breakfast lovely. Nice view over tennis court at front Staff very attentive

Guest rating:

25/10/2009

"We have had a wonderful time at the Churchill hotel this weekend. "

Guest rating:

21/10/2009

"Great service"

Guest rating:

18/10/2009

"I am sure the room we stayed in this time was much smaller than usual, especially the bathroom was v"

Guest rating:

2/7/2009

"-"

Excellent hotel. Initally given a smoking room which was changed without hesitation to a non smoking one. The service throughout was really very good and the staff very helpful. The breakfast is to be recommended with a wide choice to suit all tastes. I would be very happy to return to this hotel in the future.

Guest rating:

15/6/2009

"Overall a nice hotel"

Guest rating:

3/6/2009

"central locations. confortable rooms. "

Need some upgrade in comum spaces.

Guest rating:

25/5/2009

"very good hotel . excellent food but very noisy between rooms !!!"

Guest rating:

13/5/2009

"Great Hotel"

My Husband and I stayed at the Hyatt Regency for three nights in April 2009 and could not fault anything about the hotel. The staff were extremley helpful and mannerly, breakfast fantastic and the location superb, all round a great stay.

Guest rating:

4/5/2009

"Staff and service excellent"

No complaints. The three night for two deal was very attractive. You cannot get a better location in London.

Guest rating:

30/4/2009

"Breakfast very chaotic, unorganised, for a 5 star hotel no menu available for breakfast"

Guest rating:

27/4/2009

"Highly recommended."

Attentive, friendly, polite and efficient service. Clean, well maintained, rooms furnished and finished to a high standard. Excellent facilities. Very good breakfast. Great location.

Guest rating:

24/3/2009

"Excellent location, attentive service and superb variety at breakfast"

We stayed at the Churchill with our daughter who was provided with a comfortable bed in our room. The bedroom was clean and modern with plenty of room for all 3 of us. The Montagu restaurant on the ground floor had a lovely aspect over Portman Square and the breakfasts were superb. The hotel is in a quiet area only about 200 yards from the tube station and Hyde Park with easy access to the city centre on the Central line. The staff were friendly and attentive and, an average Irish coffee at nearly £12 apart, I would very much recommend the hotel.

Guest rating:

16/3/2009

"Friendly, efficient staff"

Very good, comfortable ,friendly not ostentatious. Good food, lovely breakfasts

Guest rating:

24/2/2009

"Nice Hotel in the Heart of the City"

Room Size was large for European and London Standards. The hotel was clean and in good condition. One of the three elevators was under repair which made the wait long at peak times. The service at breakfast was lousy and the food prices were quite high. There are many good restaurants close to the hotel so eat outside of the hotel. The hotel caters toward the business crowd.

Guest rating:

23/2/2009

"-"

Food and overall service excellent Disabled room would benefit from having a standard handbasin

Guest rating:

19/2/2009

"Not bad, but noisy in he mornings."

Only stayed for 6 nights, but the doors close very loadly due to the locks, making it terribly noisy in the mornings when people leave there rooms or when the cleaners go in and out. Ventilation in the bathrooms is non-existent and water gets all over the flor from the showers. Hard to believe that a supposed 5-star hotel would charge you for internet access at very inflated rates, considering the price of the rooms.

Guest rating:

17/2/2009

"Friendly and extremely efficient."

The hotel team, from the garage parking attendant, reception, restaurant and house keeping staff were friendly and efficient. All greeted us with warm smile and seemed genuiinely intrested in making us enjoy our stay. And the bed was super comfortable. Many thanks.

Guest rating:

5/1/2009

"-"

Service was good, however i was dissapointed that i had to pay for breakfast which i had already paid for in my online booking

Guest rating:

3/1/2009

"Pretty Poor !"

Reported heating not working in room twice,my wife went to bed in a thick nightie, thermal vest and socks on both nights. It was freezing in the room. Power cut for three hours did not help as we were preparing to go out for the evening and almost missed our booked, pre-theater dinner. Staff were very good and the breakfast was excellent.

Guest rating:

2/1/2009

"Was one of the best new years i have had without a doubt"

Was one of the best new years i have had without a doubt and i owe most of it to the pleasant and helpful staff. The only bad thing that happened was that it took 4 hours for our luggage to be bought up to our room.

Guest rating:

1/1/2009

"although the hotel had a major power cut the night we were there the staff were excellent."

we have stayed a few times and have always found the staff friendly and attentive.

Guest rating:

23/12/2008

"Exceptional from the room to the staff"

Everyone was so polite and helpful. The room was really roomy, comfortable and spotless. I would easily recommend this hotel to family and friends.

Guest rating:

9/12/2008

"-"

Lovely hotel, super waiting staff very kind to our 4year old crandson, garage staff very helpful. Lovely breakfast, dinner and snacks excellent. Would have rated hotel as excellent plus but tho` we booked in at 11 am when we came back at 6.00 1room not ready and we had to wait for child`s bed.

Guest rating:

8/12/2008

"Wonderful!"

We only stayed one night but we found the staff very welcoming, friendly and helpful. The breakfast was great and the restaurant has a lovely atmosphere. Rooms are nice and the mattress on the bed was about a foot thick and the most comfortable I have ever slept on! On the down side we found the bathroom a little bit small and the walls are very thin so you can easily hear your neighbours. I would still rate this hotel as excellent.

Guest rating:

12/11/2008

"Not long enough! "

We thought the hotel had a lovely feel to it and all the staff, especially reception, were very friendly and professional. Breakfast was excellent. Rooms were comfortable and quiet. We would not hesitate to recommend the Churchill and hope to stay with you again in the future.

Guest rating:

8/11/2008

"Very efficiently serviced room"

I have visited this hotel before and have been promoted to the 8th Floor, which has it`s own check-in and private all-day buffet facilites. Very, very comfortable and clean and convenient for my purposes in central London. Additionally the underground car-parking was not as exorbitant as other places: I`ll definitely go again.