make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
9/6/2014
"Staff extremely helpful and very friendly "
The hotel is a little of the beaten track so after getting of the tube be prepared for a complicated 20 minute walk if you`re lucky or face a £7 taxi ride, the hotel is very nice ,staff can`t do enough to help you and are very pleasant , bar prices reasonable and breakfast was excellent. My only disappointment was when I spent £247 on a room for three I did expect a room that was large enough to fit three beds in rather than a double bed with a very uncomfortable put me up bed which made the room very cramped and not really exceptable.
1/5/2014
"No TV"
28/4/2014
"Wow"
Smart, Ideal location, Clean, Friendly, Wow to breakfast!! Big thumbs UP :)
24/4/2014
"A good hotel in Westminster"
28/2/2014
"Fantastic hotel, curtious and friendly "
The staff, the food, the rooms all fantastic. Staff can`t do enough for you, but they are not hounding you at all. Brilliant stay. Highly recommend ...
17/2/2014
"-"
Friendly staff. Efficient at breakfast time. Tea, coffee and beer expensive.
10/2/2014
"-"
Found the hotel to be excellent, location great and the staff efficient and friendly. Could not have asked for more. One of the best hotels we have stayed in London. Thank you
29/1/2014
"Hotel wonderful - building works in the area unfortunate."
25/1/2014
"Hotel in the right place "
excellent service , good location asnd ideal accommodation for a short stay very efficient reception team
20/1/2014
"excellent service and food"
30/12/2013
"Great location!"
We only had one night here on our anniversary. Beautifully kept, warm, comfortable and welcoming. Lovely bedroom having plenty of space and all the amenities. All topped off by a gorgeous breakfast! We shall return!
29/12/2013
"-"
Hotel was very smart, food was good and the staff very polite and helpful. It is perfectly situated for Westminster Abbey, Houses of Parliament and Buckingham Palace, and only a 10 minute taxi ride from The Royal Albert Hall. We would definitely use it again!
23/12/2013
"Everything that was needed."
Comfy room and excellent breakfast facilities. Required service as sound on the TV was not working and assistance was very prompt and resolved.
22/12/2013
"Great hotel"
30/11/2013
"A thoroughly pleasant experience"
The whole experience from internet booking through to check out was trouble free and very easy. The communication from HotelDirect ensured we had everything we needed and the check in process was quick and without fuss. The room was large and comfortable, rare for a central London Hotel. A large comfortable and proper double bed (not two twins pushed together) with a duvet made for a good night`s sleep. The room was equipped with everything needed including an Apple iMac with Apple TV pre-installed which provided everything from internet access to a wide range of TV and radio channels, a brilliant move. We didn`t eat in the hotel other than breakfast which was delicious and very efficient. Conveniently located across the street from a Boris (Barclays) Bike hire station and a 10 minute walk from Westminster make this a great base to explore London from. Heartily recommended
23/8/2013
"Spotlessly clean "
Stayed here for 2 nights in a standard double bedroom. Standard rooms small and basic but spotlessly clean. Construction going on outside the hotel but it didn`t bother us as we were up early for breakfast and then out all day and night sightseeing, enjoying a show(west side story, brilliant) and enjoying London nightlife. Breakfast was delicious with a wide variety of choice. Tip: No queues after 9am onwards. Nearest tube station is pimlico and about a 10 minute walk away, however we found that if you walked past the side of the hotel westminster is only about 15 minutes away if you are fit n healthy. All in all a good base for westminster attractions. If you want to be nearer Leicester square or covent garden I suggest a hotel nearer to there. Would definitely recommend this hotel though.
23/8/2013
"Good location"
Unfortunately, last time I stayed here the bed was uncomfortable and it was again. Not sure if it is too hard or if the pillows are like rock. You can change them I am sure but check before you get into bed!
25/7/2013
"we enjoyed our stay at the double tree very much"
the double tree hotel was large, airy, bright and modern. the receptionist who booked us in was very welcoming. it was an extremely hot day when we arrived we were drenched. the girl on reception brought us a box of tissues and a very welcomed bottle of cold water each , she made sure we were ok and could not have been more helpful or friendly. our room was adequate in size. it had everything we needed and pleased to say the air conditioning was on and room was lovely and cool. another plus was the ice cubes kept on several floors near the lifts, we certainly needed them. we had a wonderful breakfast each morning the choice was fantastic. there were plenty of staff on duty to tend to everyone`s needs we was not kept waiting for anything The hotel was close to the river and attractions in Westminster also close to Victoria and on a good bus route . I would stay there again.
15/7/2013
"Efficient, well maintained hotel."
Exactly what we were looking for - well located, pleasant courteous staff, good breakfast with no attendant queues even though the hotel was busy.
13/7/2013
"Charming welcome and prompt check in."
Great position and a well appointed hotel.Will certainly use it again.
1/7/2013
"Brilliant hotel"
Absolutely first class service & only too happy to help & assist. The rooms very modern but very comfortable. Plus very mod cons within the rooms. Breakfast was outstanding too. Suitable for everyone`s requirements. The only negative & would`ve have given an excellent otherwise were the building works behind the hotel. Woke myself & partner up at 8am. So would`ve have been nice to have abit of a lie in without the sound of machinery going!!!!!
19/6/2013
"Every thing first class"
Staff excellent,really enjoyed our stay.
19/6/2013
"A Good Palce to Stay in Central London"
Clean, well equiped, friendly and efficient and reaaonably priced. I will stay here again.
17/6/2013
"Good Central Hotel"
Hotel clean and staff very professional. Rooms a little hot!!! Don`t forget to put out your do not disturb sign on Sunday morning, housekeeping knocking at the door before 9. Fantastic breakfast served until 11am just what you need for a chilled start to the day.
20/5/2013
"comfortable, very helpful and attentive staff. Good value for money."
7/5/2013
"Modern, bright & best ever breakfast!"
19/4/2013
"-"
my wife does not like lifts and stairs only went to 1st floor, there were fire exit stairs but it was very difficult to find our way to our room
15/4/2013
"clean, quiet and comforable"
8/4/2013
"-"
Staff very helpful, Hotel is in a nice position easy to reach by tube either Westminster or Pimlico both about a six minute walk. Close enough to London Eye that its an easy walk that takes you past the Houses of Parliament. Very good facilities in the room and very clean.
7/4/2013
"Fine"
Hotel clean. Rooms on the small side and the fridge did not work. Overall good stay although Westminster underground station is more of 15 minute walk rather than the 10 minute as advertised.
4/4/2013
"Close to City Center & London Eye"
A lovely hotel enhanced by the can-do attitude of the staff who are both friendly and helpful very good value for money for a central London Hotel certainly a 4*+ hotel, comfortable rooms with a superb breakfast although you need to go down as early as you can as the restaurant gets very busy after 08:30
1/4/2013
"Quiet but very comfortable hotel with easy access to the centre of London"
26/3/2013
"Doubletree John Islip street"
Great experience here good value. All amenities spotless and services excellent, staff being polite, attentive and knowledgeable.Food quality superb.One minute problem the bar waitress served one round of four drinks in two trips with at least 10 minutes in between. Will recommend to friends and family.
25/3/2013
"Excellent accommodation and service in heart of Westminster. "
15/3/2013
"Outstanding!"
Absolutely beautiful hotel! Great welcome, great food, great service! Will definately be staying again!
11/3/2013
"Lovely hotel"
This hotel was lovely. Very clean and modern. Breakfast was amazing.
11/3/2013
"Awesome Hotel and Scrummy Breakfast"
Incredibly friendly staff, great location - just a ten minute walk from the Victoria Apollo Theatre. Great room and the best breakfast I have had in a LONG time! Would definitely stay there again.
10/3/2013
"A stunning place to stay, in a quiet area, but in the heart of London"
5/3/2013
"Excellent hotel - modern, comfortable and spacious room as well as friendly helpful staff."
This is an excellent hotel and a good base for seeing London. As indicated, the room standard is good and we found the breakfast set us up for the day nicely. the staff were friendly and helpful. There is a convenient Pizza Express around corner for budget meals. While it`s not on top of a tube station, there is one about 10 minute stroll away plus even closer bus routes with a good service. This means that the hotel is in a nice quiet location. Finally Tate Britain is close by for art lovers.
4/3/2013
"Very friendly efficient service, hotel very clean and comfortable, enjoyed the warm cookies!"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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