Clayton Hotel Liffey Valley reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 187 reviews

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Guest rating:

10/9/2014

"Disappointed"

We found the staff efficient but unfriendly and not very accomadating, poor wifi anywhere in the hotel. But my biggest issue was with the freezing cold swimming pool! We usually use the pool several times over of two day stay but even our son didn`t want to go back in again. The hotel is well layed out and the rooms are great but we missed having the hotel info pack in our rooms to let us know what services we`re available in the hotel.

Guest rating:

29/8/2014

"-"

Room cold, told reception, they said someone would check and bring a small heater. Key constantly failed which wouldn`t have been a problem if we weren`t nearly the furthest room from reception. Breakfast was ok but the hot food was warm. Children`s park was nice and the food in the Asian bar very good. Room clean and good size, guess we were his unlucky. Also had ti wait 45 mins for our room despite it being past check in time, not good when you`ve been travelling since 5am

Guest rating:

28/8/2014

"Mixed Review"

Guest rating:

27/8/2014

"shower not working properly .nor the hairdryer not working atall"

Guest rating:

25/8/2014

"Lovely hotel "

This is the second time we have stayed here and would come back again . Staff are helpful and pleasant and rooms are very clean and we`ll decorated . Lovely hotel

Guest rating:

18/8/2014

"clarion liffy friendly and very clean hotel great value for money"

Guest rating:

14/8/2014

"Nice hotel, lovely staff"

Would consider going back, although it is quite far from the city centre. Pool was the attraction, loads of towels and swimming hat policy for all -despite the red head brat who constantly tried to break the rule. Pool attendant was a lovely girl who had the patience of a saint. Rooms were warm so was glad of the fan supplied. lack of information about the hotel in the room. Internet in the foyer ate my money and never connected yet. No problem about sleeping as our corridor was very quiet. handy for a couple of pubs with food and a shopping centre less than 5 minutes walk. marks out of 10? Prob 8

Guest rating:

10/8/2014

"Very helpful staff, restaurant food was lovely and kids loved the pool."

This was a busy hotl but staff were helpful, room was nice and overall we enjoyed our stay. I would come back.

Guest rating:

27/7/2014

"-"

Great room, breakfast and swimming pool, ideal for families. Public bus stop only ten minute walk which gets you into the city. For famillies I would recommend the irish house party in dublin a great place for irish music, good for famillies and also the gaelic games experience. All accessible from hotel by either public transport or taxi if you do not have a car.

Guest rating:

20/7/2014

"Brilliant service "

We had a lovely family break at this hotel .. The pool and facilities etc are fantastic and the rooms were lovely and clean .. Will definatly stay again..

Guest rating:

18/7/2014

"Family friendly "

Enjoyed the pools and kid friendly areas. Bar menu was lacking in choice if you did not like noodles, kids menu was ok. But adults food was served first, kids food arrived 10minutes later. The rooms were a good size, clean and comfortable. We ate breakfast the following morning and it was perfect. Maybe we would have had better luck in the restaurant as we were very disappointed with the bar food.

Guest rating:

13/7/2014

"Staff very friendly and extremely helpful..."

Guest rating:

13/7/2014

"-"

The hotel car parking was very annoying when you drive in if there are no space you have to get out of the car and go validate the card for the car park and to charge 4 euros for over 3 hours specially on the site of this hotel which has a lot of car parking not like a city hotel. We do not have this problem up north. Some parts of the hotel not very clean ie furniture and seating. The pool is another hole issue go check into the pool give your room no, Leave 10 euros for deposit, sign in, get a code for the door into the changing room, keys on a arm band with a padlock for you locker jail wouldn`t have a look in. Good points restaurant food excellent and breakfast excellant.

Guest rating:

4/7/2014

"Always my favourite choice when in Dublin. "

Guest rating:

16/6/2014

"Lovely hotel - Staff very pleasant !!!!"

Guest rating:

15/6/2014

"Customer service excellent! "

We were met by a friendly receptionist who kindly upgraded us to the penthouse, which was just amazing! Nothing was too much trouble and overall the value for money and experience was so memorable! Thank you!

Guest rating:

3/6/2014

"Excellent stopover"

Guest rating:

31/5/2014

"-"

clean hotel with good customer service. However we had no sleep due to people shouting outside all night so the worst night ever. Room was quite a long walk from reception and there were no trollies or offers of assistance.

Guest rating:

26/5/2014

"good all round"

Guest rating:

6/5/2014

"wat a rip-off!!!"

waited at reception ages wile trying to check in. Man was on phone. Mustve been 8mins!! then he explained everything very quickly, a foreign man so bit hard to understand. From what I gathered he said the pool opened at 6.30 to 9.30, we checked in at 5.30pm. Went up to room to settle in and freshen up. Put kettle on for cup of tea, not even a wee biscuit on the side!! The fridge was empty too, I assumed there`d be a mini bar, but nothing. Was only 1 hand towel and 1 bath towel for two people. went down to restaurant for dinner, got a curry and chow mein, both over priced and not very tasty! The curry was like water! Went to go for a swim, doors were locked, wasnt open late on a sunday! not made clear by the man at reception!!! the bed was so uncomfortable, worst nights sleep! This is the only hotel I know that charges you to park your car there when ur staying there, wat a rip off!! 4 star Hotel -I dont think so!!

Guest rating:

2/5/2014

"Brilliant hotel, staff and food"

Guest rating:

27/4/2014

"-"

An excellent hotel to enjoy a mini break!

Guest rating:

26/4/2014

"far too HOT n STUFFY"

no room temperature control, far too hot and it was only April, window didnt open enough to air the room, no AC and it was boiling in the room. Never stayed in a 4 star hotel you cant get the room temp right, surely a bare minimum of a 2 star hotel. i think they must have this complaint lots as there were fans in the rooms, which made little difference and were noisy. Would have scored excellent if not for this basic requirement for a good kip, which is quite high on my priorities.

Guest rating:

25/4/2014

"Great Stay"

Hotel was lovely. Staff were great. Will stay again. Only downside was the ?4 charge for guests to park in the underground carpark

Guest rating:

24/4/2014

"-"

I always stay in the Clarion when in Dublin. Hotel is well located, clean, modern, rooms are comfortable, staff are friendly and helpful. A great base to explore Dublin and reasonably priced. Easy access to shopping and restaurants nearby. Highly recommended!

Guest rating:

14/4/2014

"Very friendly staff bad appliances"

The staff were very friendly rooms where good was very disappointed in electrical appliance in the room the kettle wouldn`t work and took an hour to get another then the TV stopped working for an hour and then the kettle stopped again and was hard to get incontact with someone to fix it bit apart from that

Guest rating:

13/4/2014

"Good location. Lovely rooms "

Guest rating:

30/3/2014

"Room"

Too warm, no bath, big stain on curtain, needed redecorating where some alterations were made. Two pillows should be provided. Doors in corridors should be slow-closing, people let them bang a lot disturbing guests.

Guest rating:

29/3/2014

"Everything was perfect. Great , kid friendly hotel. "

Guest rating:

28/2/2014

"Great value - clean, smart hotel"

Guest rating:

26/2/2014

"If check in is 2pm, don`t tell me my room is not ready when I check in at 3.30pm!!!"

This hotel has too many rooms, too many people staying/using facilities hence why reception is so under pressure and thus poor service. On a positive note food excellent in restaurant and asian food at kudos also excellent. Very good wine list also. Staff at pool/leisure centre excellent also :-)

Guest rating:

24/2/2014

"-"

The staff were very rude and never smiled, the bar area was filthy and wasn`t cleaned all day or night The service in the restaurant was very poor and I would not. stay here again

Guest rating:

23/2/2014

"-"

While the over all hotel was very nice the resurant was another story. It does not seem able to cope with the amount of people that was staying there. The size of the resturant appears to be to small and they could do with more staff to cope with the demand.

Guest rating:

16/2/2014

"Lovely Hotel"

The hotel and staff are lovely, and the facilities are excellent. Thanks to booking.com we got a great deal. However we did not get a good night sleep, as on both nights, the noise on our corridor was horrendous, as teenagers screamed, shouted, sang and carrier on. Other residents were obviously disturbed to as we hear a man shouting, shut the xxxx up.

Guest rating:

24/1/2014

"Great value for money"

Was disappointed at wait I had to check in over 7 mins ,then to compound this I waited 35 mins for a remote to my room for television .thankfully the friendly and efficient staff in the morning made up for this

Guest rating:

19/1/2014

"no flat screen tv like said on site"

Guest rating:

15/12/2013

"-"

Lovely relaxed comfortable stay. Staff very pleasant. Def stay again

Guest rating:

25/11/2013

"lovely hotel. staff very attentive and helpfull. would definitely return"

Arrived at 1pm and room was ready. We were given a complimentary upgrade to a suit which was a fabulous surprise. The staff were very helpfull and we used the pool facilities which was very relaxing. We had just an overnight stay and would definitely return and highly recommend. Thank you for a lovely wedding anniversary!

Guest rating:

13/11/2013

"-"

I found my stay at the Clarion hotel pleasant. Some of the staff were very friendly & polite. What I found disappointing is that you have pay extra for parking your car in the hotel car park in my opinion you pay enough to stay in the hotel & the parking should be free. It`s the first hotel I stayed in where I had pay for parking. Another issue I had was the fact that I couldn`t get my breakfast room serviced.

Guest rating:

30/10/2013

"-"

Breakfast in morning a bit chaotic. Carpet area surrounding tables was littered with food debris scrambled egg ect . Luggage which we left with reception because our room was not ready was left where we deposited it and not put into a secure place.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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