To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
18/12/2017
"Lovely"
Very welcoming, very efficient, excellent service, extremely comfortable bed, spotlessly clean amd a delicious breakfast- all staff very friendly and happy to help. We would definitely stay again and would highly recommend them
6/10/2017
"-"
Breakfast was a little disappointing. The room & service was good & staff very nice.
4/10/2017
"Brilliantly appointed and ran hotel"
18/9/2017
"A modern, easy to get to, friendly place to stay. Would definitely return. "
1/9/2017
"-"
Excellent hotel, great location as it`s close to the train station, staff polite and professional. Loved the breakfast too. Came here with my daughter and we both loved it, will come again! Thank you.
7/8/2017
"Highly recommended"
Second time staying. Again impressed with all aspects of this hotel
10/6/2017
"Excellent hotel"
Lovely warm welcome excellent value for money and very comfortable. Definitely recommend and will use again
21/10/2016
"Friendliest hotel staff I have encounteted"
My wife and I have an exceptional stay here for our first wedding anniversary. Greeted by the friendliest receptionist. We were upgraded to a suite and had a few extras in our room which was a fantastic touch which surprised my wife. We stayed for two nights and we felt very welcomed everytime we came and went.Location is just a few minutes from the stations and shopping centre.
17/10/2016
"-"
Staff very friendly and attentive, hotel very clean with all mod cons. Attention to detail top class; would certainty stay there again. Excellent!
26/8/2016
"Great value for money"
Very comfortable bed and room. Air con was a God send in August too. Close to tube and DLR stations as well. 24 hour reception and left luggage facilities are a bonus.
23/8/2016
"clean and comfortable"
good location easy transport links to most attractions
20/7/2016
"Fantastic airconditioning"
It was 34 degrees outside but a pleasant 21 degrees in our room. The hotel is very good quality with some lovely touches. We both slept well. Reception staff were very friendly and welcoming.
18/3/2016
"One night business stopover in London"
Very contemporary modern hotel. Clean room, good shower and comfortable bed. Reception staff very helpful. Breakfast expensive, but plenty of place to eat nearby.
12/8/2015
"-"
Great attentive staff and a lovely clean and inviting room. Hair dryer didn`t work in the bathroom and the shower door leaked quite badly but the staff and the breakfast made these issues small in comparison. An enjoyable stay
4/8/2015
"outstanding hotel"
everything you could need, fantastic rooms , location, staff etc.
27/7/2015
"just ok"
I will do TripAdvisor on this hotel. Reception friendly and allowed us into our room early. Nice chic room but little space with no bath and no table and chairs. The most negative thing was breakfast. On both mornings the food and drink was in short supply. No glasses..no juice...and no bacon at all but a poor substitute. Would have liked there to have been a bar for a nightcap but there wasn`t. Hotel is well located but the amateur attempt at breakfast was very disappointing and I won`t be back.
18/5/2015
"Excellent location for Westfield Shopping Centre and Queen Elizabeth Park."
Very friendly staff, modern clean room, excellent breakfast, good restaurant, no bar so no alcohol served.
12/4/2015
"perfect"
really courteous staff..they don`t have a bar though but for us that was not a drama as we just took a couple of bottles of wine back when we came home..cant comment on restaurant or food as we didn`t dine in the hotel but did notice that the restaurant was very busy...clean and welcoming...would def stay again.thankyou for a lovely stay
5/2/2015
"A Jem "
A great hotel on a good location for the west end and attractions. Excellent attentive professional staff. Lovely breakfast and a thoroughly enjoyable stay. Will Definately return again and would really encourage others to make a booking
11/12/2014
"Little gem on the outskirts of London, staff were polite and helpful, lovely breakfast."
1/11/2014
"Great experience"
We were very pleased with our stay in this hotel. The staff was extremely friendly, the room was newly equipped and decorated, it even had its own wireless network. We used hotel`s large lounge for work, as our room was quite small for three people. Location is great too, 5-10 min walk to large shopping centre and Underground station Stratford on Central line from which there is only 15 min ride to Oxford Circus. Tasty breakfast. The only remark I have is on the fitness centre, where some devices need maintenance.
17/4/2014
"Friendly and clean"
Lovely friendly staff very clean rooms. Position is great with the Olympic Park just a 15min walk away. The tube is 5 mins down the road and Westfield just one stop away. Just 8 or 9 stops into central London. Much quieter than the road position would lead you believe. We enjoyed our stay very much and would not hesitate to stay again
29/3/2014
"Extremely comfortable and very helpful/friendly staff"
17/3/2014
"-"
easy acces to subway and largest shopping centre ever!
10/2/2014
"Lovely stay at this Hotel made for the perfect short break."
A lovely hotel which was perfect for our short London break.Wonderful helpful staff.Lovely room.Highly recommended Hotel.Thanks.
29/12/2013
"Great Stay"
5/10/2013
"-"
Everything was very good, very good value for the price. Rooms very very clean. I fully recommend it.
3/10/2013
"really great stay"
I stayed only for one night at the hotel, but I wish it could have been more. Staff were polite and friendly from the moment we walked in the door to the moment we left. The room was very pleasant too, clean and modern. I didn`t eat at the hotel, but I did take a peek at the menu, and it seemed very reasonably priced. Next time I`m in London, I`ll definitely look to staying here again!
28/9/2013
"you need blankets available. Duvet too hot"
Excellent value. Males staff in breakfast dining however bad tempered poor attitude. Female staff excellent.
18/9/2013
"Nice hotel spoilt"
1/9/2013
"Clean hotel, good location, friendly staff, comfortable beds !"
Halal food which is greatly appreciated along with the absence of alcohol had a great stay !
8/8/2013
"Excellent! Good value for a London hotel!"
Had a wonderful stay at Westbridge Hotel Stratford. Good location for access to tube and West London. Literally 6/7 mins easy walk to bus and train, tube station. Also easy access to Westfield Shopping Centre. Great room with impressive technology....wifi, tv with internet and AC and lighting control. Excellent facilities in general including a well equipped gym and the restaurant/coffee bar. Great breakfast, hot and cold with an array of food and juices Very good service, staff very welcoming and helpful.I would definitely stay here again. Excellent value for money, especially considering this is a London hotel. Only drawback was the walk from the reception to the lift with your bags up a small flight of stairs and on entering the room at first the AC was very powerful. But all these are solvable once you seek help from staff.
20/6/2013
"Staff was friendly and very helpful. Rooms were clean and bed was very comfortable. "
26/4/2013
"Fab new hotel. Will use again in future, staff very friendly and very close to transport."
25/4/2013
"ROOMS VERY CLEAN, STAFF MORE THAN HAPPY TO HELP, EXCELLENT STAY"
WE STAYED AT THE HOTEL SO THAT A FAMILY MEMBER COULD RUN THE MARATHON, THE ROOMS WERE LOVELY AND CLEAN AND STAFF VERY HELPFUL- EVEN HELD THE KITCHEN OPEN FOR US TO HAVE AN EVENING MEAL FOLLOWING OUR RETURN ON THE SUNDAY NIGHT. GOOD LOCATION FOR STRATFORT STATION AND SHOPPING FACILITIES. WOULD STAY AGAIN AND RECOMMEND.
24/4/2013
"Brilliant hotel.. Brilliant price!"
This is my 2nd stay at the Westbridge and it won`t be my last.. I stay in London every couple of weeks and I`ve seen the good and the bad and this hotel for price is the best by far!!! The only downside would be that for central London it`s 20 tube ride and then a 5 mins walk to the hotel from Stratford..however, once you get there it`s worth the journey.. Spacious rooms, comfy beds, etc.. For a room like this in central London you would be paying at least double if not more.. There isn`t a bar which could be an issue for some and if I was staying there for pleasure this would be a problem but for business stays its great! Staff are very friendly too..
2/1/2013
"-"
Beautiful hotel, lovely staff, great price for New Year`s Eve too. Only thing is there was a flushing noise coming from bathroom every few mins and continued all night, this aside, perfect stay and enjoyed very much, thankyou.
17/12/2012
"Fantastic hotel"
Really impressed with the standard of the hotel and the room - very boutique style. Shower in the hotel was particularly good. Extremely clean and very pleasant staff. Would definitely recommend it to others!
22/11/2012
"-"
Some building work is still going on. Doors at the Gym area have not being labled to help guide customers confidently to where they want to go.
18/11/2012
"Friendly, helpful and efficient service. Definitely stay there again when in the area."
As above: A friendly welcoming, helpful and efficient service which ensures that we would stay there again when in this area of London. Just one suggestion: The locating directions need to be a little more explicit. Thank you
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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