Best Western Palm Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 84 reviews

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Guest rating:

2/2/2015

"Ok stay...but upgrade was missing the wow factor!!"

The executive room was clean but there was no docking station, soft drinks or sofa as stated. My room was situated over a noisy function suite..so we were only able to sleep after 1am. Sadly even then it was short lived as alarms on tv in several rooms went off simultaneously!! Shame really as with a little TLC it could be so much better.

Guest rating:

20/1/2015

"-"

Can not fault this hotel , friendly service , great location plus had the advantage of a on site car park , was shocked at how lovely the room was ! Ordered room service when we arrived and it came in no time and was delicious .. Our room included a full English breakfast which also was spot on , will defiantly be booking into this hotel again .

Guest rating:

17/1/2015

"Impressed"

This is a well presented , clean, friendly, staff were more than helpful

Guest rating:

11/1/2015

"-"

Staff were lovely and very attentive. Breakfast in bed was a real luxury!

Guest rating:

10/1/2015

"clean, and comfortable."

Very clean, very comfortable, friendly pleasant helpful staff...would use again :)

Guest rating:

22/12/2014

"New Hotel/Great Team/Bad experiance at dinner"

We stayed at this hotel for a one night stop over in london we know the area so know the location it was okay for us but not the best location if you require any night life outside the hotel as there is nothing close by. The hotel has been refurbished to a very high standard and breakfast was good but dinner was very poor we spoke to the manager and he deducted the mains from our evening meal so all in all we where satisfied with our stay and would stay again and try the dinner menu again

Guest rating:

12/12/2014

"-"

Hotel is clean, staff helpful and friendly but is on a major busy road and a room at the front is not good...luckily we had to swap rooms as there was a lighting problem so we ended up away from the traffic.

Guest rating:

10/12/2014

"Perfect"

Nice room, friendly and helpful staff , good breakfast and dog friendly. Perfect.

Guest rating:

22/11/2014

"Ok not brilliant "

Tv don`t work Staff is but friendly but they whisper Speak up

Guest rating:

17/11/2014

"-"

We had very good stay at this hotel, the staff are very helpful, good food, and hotel very clean.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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