To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
21/7/2014
"Amazing"
From our arrival until departure the staff couldn`t be more helpful. We were upgraded to a business room. The room had to been seen to believe. We arrived back after a shopping afternoon to find iced cold water, nibbles awaiting us. On our return from the theatre the beds had been turned down and chocolates placed on each pillow. Thanks for the experience will be returning
28/1/2014
"VERY NICE HOTEL"
Enjoyed the stay at the hotel, no complaints.
20/1/2014
"-"
Exceptionally small double room, television hanging off the wall, bedroom walls in very poor condition, bathroom minute. Would not be returning.
15/12/2013
"-"
Always try and stay at the radisson blu Portman square. Friendly, relaxed atmosphere, comfortable rooms and excellent breakfast. Look forward to our next visit.
2/12/2013
"Excellent "
Hotel was excellent staff very friendly food was lovely and we even got our room a couple of hours early would highly recommend this hotel
1/12/2013
"lovely hotel but booked double room for 2 but only one each of complimentary items & no shower gel"
17/11/2013
"Clean, comfortable and friendly"
12/11/2013
"-"
After a poor start we were upgraded to a business suite. we couldn`t fault this but I think the hotel is overpriced. The food was very good and the staff were helpful.
17/10/2013
"its my first time in this hotel and it will not be the last becouse the hotel was excellnet ."
Iwill tell any one i know it want to go to london just book in radisson blu portman and, whene ij enter tohotel for chek in it was 8,30 am and they give me room to rest not wait to afternoon chek in . Thank you for evry thing .
13/10/2013
"Great hotel"
Very nice hotel, staff are very professional and helpful, we got upgraded to a business class room as I gather no standard rooms left. Room was nice and clean and pleasent, if I was critical the traffic was quite noisy at times as the room was right on the busy road, but it is to be expected as your in the middle of London. But a very nice stay.
6/10/2013
"-"
The first room we were given was extremely small, so I asked how much it would be to upgrade and they upgraded us for free into a business class room which was excellent
6/10/2013
"Good hotel, clean, well presented and breakfast was awesome."
16/7/2013
"Great location, friendly staff and scrumptious breakfast. We enjoyed our stay."
It`s a great hotel. It`s situated in a very central location with easy access to public transport. Hotel staff are very helpful and service is excellent. We thoroughly enjoyed our stay and will recommend it to friends and family. We will stay in your hotel again next time we come to London.
15/7/2013
"Very happy with our stay. Was very happy to be served a double espresso at breakfast."
23/5/2013
"The room was comfortable and the staff were helpful"
15/4/2013
"-"
Excellent accomodation and very freindly and helpful staff. Shame the bar staff were somewhat dismissif
2/4/2013
"Stayed at both Bristol and your hotel. Found your service in all departments far superior!!!!"
24/2/2013
"A very comfortable and enjoyable stay"
All the staff at the Radisson Blu are very polite and go above and beyond to make sure your stay is enjoyable. It was my partners birthday and the staff were brilliant in meeting my requests for balloons and champagne to be put in the room prior to our arrival. They even put some cake with a birthday card and chocolate covered strawberries in the room for him. We were also upgraded to the Winchester Suite which was fantastic, lots of space with everything you could possibly need. The cleanliness was impeccable and the breakfast was amazing, lots to choose from depending on your tastes. The location for us was ideal, right near marble arch tube station and oxford street. The concierge was brilliant flagging down taxis for us whenever we required. We would recommend this hotel to anybody, and will definitely be returning in the future.
13/2/2013
"-"
Room was on the small side and thhe bathroom outdated
2/1/2013
"-"
We have stayed at this hotel before, friendly hotel and clean, so much choice for breakfast.
1/12/2012
"Could really do with an overhaul "
Dated bathroom suit and lounge seats with years in them! Amazing location though and staff really friendly !
18/11/2012
"Very comfortable room, friendly staff and excellent breakfast"
9/9/2012
"Hotel double booked and had no room for us!"
The staff at Radisson were very apologetic and offered us a room at a different Hotel across the road, this being the Churchill Hyatt Regency which we accepted. Our same package was accepted there and we were given a very nice room. The staff there apologised for the Radisson too.
10/6/2012
"very comfortable"
29/4/2012
"Lovely hotel ruined by noisy wedding"
The hotel is very nice it is clean, the rooms are well laid out and nicely furnished. Unfortunately we found it very difficult to sleep as there was a wedding on the ground floor and the bass from the music was so loud it was like being on top of a night club. We played music in our room hoping to drown it out but this did not work. I would definately not return to this hotel again because of this, which is a shame as everything else was good.
24/2/2012
"A lovely, immacutely presented hotel. Great location for Oxford Street shopping."
Excellent service in the hotel. The staff were, without exception, polite, attentive and extremely helpful. The only slight negative was that we found the room a little cramped and lacked drawer space.
3/1/2012
"pure comfort."
this hotel was a lot better than expected. the staff were very helpful and courteous. the rooms, although small, were very comfortable, and very clean. the breakfast choice was excellent. they catered for every taste. would highly recommend to others.
2/1/2012
"breakfast service could be inproved booked for 3 rooms which was confirmed twice on arrival only2 !"
overall very good all issues sorted could do better!
2/1/2012
"Rooms small and in some areas in need of refurbishment i.e screw holes in wall"
Overall very satisfied
1/1/2012
"Worth a visit"
Good location,value for money,very clean & modern hotel. Food quality was excellent .would definately re-visit
1/1/2012
"Very nice hotel in a really good location"
I really wasn`t expecting this hotel to be as nice as it was considering it wasn`t very expensive but I was pleasantly surprised. It`s in a great location and took less than 5 mins to walk to Oxford street. The breakfast was really good as well with lots of choice - I`m quite sure I will be staying again sometime in the future!
1/1/2012
"-"
loved it at the hotel. Shame that there was a fire in the kitchen
29/12/2011
"Comfort"
The hotel was comfortable, the staff friendly and helpful. Breakfast was an enjoyable experience. The room unfortunately smelled of smoke even though we were told it was a nonsmoking policy.(Not the hotel fault)
14/11/2011
"High standard of service"
Friendly & efficient staff who went out of their way to help-even upgraded room to help celebrate a family birthday. Hotel porter particularly helpful with all the shopping. Would definitely return.
31/10/2011
"Welcoming and friendly."
17/10/2011
"NOT AS GOOD AS YOU WOULD THINK . SO WORKS OUT A BIT PRICIE FOR WHAT YOU GET ."
3/10/2011
"Hotel Great - Room far to small [ even for London ] for other than a one night stay"
Room did not even have a drawer to put clothes in only one very small wardrobe that would not take half of our clothes. Suitable for single travellers staying one night. Oterwise all other aspects were good including v excellent breakfast
25/9/2011
"A modern well situated comfortable hotel"
I have never before experiencedthotel staff more friendly and happy to oblige. An excellent value for money experience, with the most comfortasble of beds ever.
25/9/2011
"Really Good"
Brilliantly located and very good place to stay. Rooms slightly worn but really could not fault it. Well done.
30/8/2011
"Staff excellent."
Staff at the hotel were very good especially on reception. Rooms clean. Size good. We would have liked a guide to use to coffee maker but apart from that everything was very good and an excellent location. Breakfast good but could become very busy.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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