make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
23/8/2010
"Lovely Hotel in nice area - convenient for metro and Montmatre"
23/8/2010
"Clean and comfortable room, friendly staff and excellent food"
Room, though clean, comfortable and modern was a bit small and only had a shower attachment. Breakfast was very good - the best continental I have come across. The restaurant food was also of a very good standard, and if it is not raining, the 7th floor terrass is a wonderful place to eat, having views across the city. Staff were both friendly and very helpful. I would definitely stay here again
23/8/2010
"-"
WE HAD A LOVELY TIME AT YOUR HOTEL, STAFF REALLY HELPFUL AND PLEASANT WOULD STAY AGAIN. THANKS
19/8/2010
"Great hotel in an ideal location"
We used The Terrass as a base for a 2 part stay in Paris. Finding it was straightforward and the welcome was warm & friendly. Rooms were well equipped; for the second part of our stay we requested a one with a bath - no problem at all. The restaurant provides a varied and very enjoyable self-service breakfast and dinner is available (& well worth it). Perfectly located on the edge of Montmartre, all the key features of the district are easy to get to on foot. We would happily book again.
17/8/2010
"Exceptional Friendliness and helpfulness from all the staff within "
I have to say that, accounting for service, professionalism, and helpfulness, this hotel is probably the best I have stayed in anywhere in Europe, possibly globally. I have been able to work in my room, in the business center within the hotel as if I have been in my own office. The food at breakfast was excellent, with first class service and consideration. Such was the overall willingness on the part of the staff to help, front of house member, Danielle, even took me through topping up my French mobile phone. The whole team should be credited!
15/8/2010
"-"
bed too short in room 405 and I`m a short guy!, tea and coffee not replaced every morning...most annoying considering the price of one teabag/sachet of coffee and considering this is fairly standadrd in the UK...dont forget this is a 4star hotel!! apart from minor niggling issues a very good hotel..friendly helpfull staff..no piano player or rooftop terrace like the video on their website..shame, i think thats what sold it for me. I would return but basing it on their location only...would like to try other 4 star hotels for comparison
11/8/2010
"great location, close to 3 metro stops"
Chose this hotel due to stay 3 nights pay for 2 offer. When the window fell out of the frame (extremely dangerous and heavy) we were upgraded to another room straight away. Very clean, reception staff accomodating. Bar staff in the Terras roof area off hand and unhelpful but otherwise stay was enjoyable. More 3 star than 4 but location was great.
9/8/2010
"TERRASS IS A LOVELY HOTEL"
Hotel staff polite, helpful and friendly. Triple room lovely - separate sleeping areas which was great. We were only staying in Paris overnight and found Montmartre to be a bit far from central Paris sightseeing although if you are familiar with the Metro system it`s probably fine. Local cafes and restaurants were reasonable and found that most people spoke English.
9/8/2010
"An excellent hotel nicely siutated."
This hote has style is clean and very well run with cooperative staff. Food a little pricey but plenty of good restraunts close by.
6/8/2010
"Celebrated our 25th Wedding Anniversary at the Terrass Hotel. Our experience was 100% positive. "
5/8/2010
"Great location & friendly staff"
Superb location in central Montmarte, the staff were helpful however the breakfast could be better - more variety and generally more quantity required with better quality. The Terass rooftop is excellent, however the superb view is obscured by plants!!! Must remove these! Also a little pricey. The lift was not operational for over 24 hours, thought this could have been sorted quicker. Overall though a pleasant experience.
4/8/2010
"Brilliant stay"
Perfect hotel in a very nice area of Paris. Watch out for high coffee prices on the roof terrace, but the view is worth a cup. Excellent, affordable cafes in local area along Rue des Abbesses and along Rue Caulaincourt. Will stay there again.
30/7/2010
"Nice Hotel. Close to both Sacre Coeur and Moulin Rouge. Friendly and helpful staff."
28/7/2010
"Very nice hotel"
Very nice hotel. Lovely family room. Very attractive interior decor. Very clean. Roof terrace gives fanatastic views over Paris. Great location. Didn`t eat in the hotel. Lots of restaurants & bars close by. Close to metro station. Would most definitely recommend to others.
27/7/2010
"Nice Hotel in a gre"
21/7/2010
"wonderful place and service"
19/7/2010
"Nice hotel, great location, some service issues"
Lovely hotel with a fabulous terrace bar on the top floor that overlooks Paris. We were due to check in at 2pm but could not until nearly 3pm. There are some issues about the room changeovers that spoilt it but can`t complain otherwise. Compared to some old, creaky Paris hotels we`ve stayed in, this one was best. Room was comfortable and well air-conditioned.
14/7/2010
"-"
We were not able to get into our rooms until after 6p.m. and one room after 7p.m. The staff offered us a free cocktail and allowed us to keep our rooms the following day until 6.30 p.m. the next day. We had a meal in La Terrasse Panoramique which was delicious and the staff were polite and helpful.The 6 ladies who stayed loved the hotel and found all the staff polite and helpful which is why we have rated the Terrass as excellent because they all exceeded our expectations after our initial disappointment of delayed access to our rooms.
14/6/2010
"-"
good location for moulin rouge etc friendly staff and well decorated rooms would stay again
13/6/2010
"First Class "
Rooms excellent, Staff (that I had contact with) professional, polite and accommodating. Situation superb for visiting Montmartre and views over Paris spectacular........(when the appropriate room is booked) A Parisian Hotel with American Service. Highly recommended. One Note: There is no Parking on site but a Large Public (pay) 24hr is close by. (or try your luck on-street). However It is possible to unload luggage etc. outside the entrance.
17/5/2010
"Good helpful staff, very smart and clean room and great location."
The only item that prevents an "Excellent" is that the Restaurant was rather understaffed which meant that breakfast was a bit of a scrum at peak times.
30/4/2010
"Excellent hotel with very friendly, helpful staff and immaculate rooms."
Having read other reviews of the Terrass before booking we had high expectations and we were certainly not disappointed. The staff were very welcoming and friendly and the room was spotless. We were given a booklet and map of Paris on our arrival and everything was explained clearly to us in English as our French is fairly basic. The breakfast was lovely and very relaxed with a good choice. We would have no hesitation in highly recommending the Terrass and hope to return to Paris within the next 12 months and would definately re-book.
23/4/2010
"Very nice room and Staff"
First leg of Honeymoon was here and from the staff organising a room with a fantastic view to the first night`s dinner in the bedroom to the last day leaving the place was fantastic. Area is great as well with lots to do and see and eat nearby - a real parisian experience. Cannot recommend highly enough - was glad got deal though as normal price was steep.
9/4/2010
"-"
Wonderful hotel, friendly, helpful staff. Superb location.
30/3/2010
"Fantastic hotel with friendly and very helpful staff"
Stayed for 3 nights in Paris at the Terrass, all of whuch was very enjoyable. We were looked after as soon as we walked through the front door, staff were very friendly, helpful and keen to make our stay as wonderful as possible. Would defo use again, ideal location for bus and metro use and very reasonable resturants (be warned Paris is very expensive), Do book through hotel direct as best pices around by far.
28/3/2010
"Good location, quiet hotel."
22/3/2010
"Smart place in a lively area"
Nice hotel, standard rooms were a bit small and ours was noisy (road noise). Also very hot! But overall a good stay.
21/3/2010
"Lovely hotel in the heart of Montmatre with nearby cafes, bars and shops"
21/3/2010
"This hotel made our stay in Paris fantastic"
The hotel was in a great central location with loads of great restaurants within walking distance. The staff were so helpful. The hotel was spotless and the breakfasts superb. Our room was small but perfectly equpped. We will definately re book when we come back. Thankyou for making our stay perfect!!!
20/3/2010
"Staff were excellent and very helpful. buffet breakfast was superb. room was small but functional"
15/3/2010
"Great location, lovely room and staff helpful"
8/3/2010
"Perfect"
Comfortable quiet rooms away from traffic noise, friendly staff, definetly book again. Breakfast lovely. Great location !
20/2/2010
"Very good all round Hotel"
Clean Hotel with Polite Staff. Great base for getting around Paris. Would stay again.
17/2/2010
"lovely decor, good service, nice location"
I would definitely stay here again, the rooms were a very good size, nicely decorated and very clean. The concierge was extremely helpful and knowledgeable, and the buffet breakfast was excellent, omelettes, many pastries, yogurt, fruit, and wonderful croissants. This hotel was excellent value for money, well worth its price.
17/1/2010
"terass hotel"
Great location, friendly and very helpful staff. Had a great stay, we got a special deal, not sure I would pay the full price, quite expensive.
8/1/2010
"-"
I have forwarded a copy of the complaint I sent to the hotel.
3/1/2010
"-"
We really enjoyed our stay at your hotel in Paris, the staff were excellent and the room was very nice. The only problems were thatt the water was not very hot and the air conditioning did not appear to be working. Kind regards Roger Squire
2/1/2010
"-"
This is the second time that we stayed at the Terrass. We love the hotel and its location. Unfortunately I think our booking was lost even though we had pre-paid and our room this time was not so good (Room 101) and the plumbing needs some work. It took an hour to fill a bath. The staff, however, were very helpful and the service in the bar was exceptional. We would certainly return and hopefully be luckier with our room.
1/1/2010
"Superb hotel in the best location"
Terrass is a lovely hotel in a brilliant location. Paris hotels - even expensive ones can be a bit grim but this is wonderful. Rooms are beautifully decorated with thoughtful touches and the bar has a cosy open fire for sipping delicious martini`s by. Staff are 5 star and the concierge even managed to get us a table at the fully-booked Moulin Rouge. If you want to be in Montmartre, then this is the only place to stay. Don`t want to be too glowing in case you all go there and I can`t get a reservation next time I want to stay!
29/12/2009
"Drinks in bar were ASTONISHINGLY expensive!"
Maid service in bedrooms was variable.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.