The Continental Heathrow reviews

Guest rating:

14/3/2015

"Can be better clean"

Guest rating:

9/3/2015

"Nice staff, nice location, nice price"

I enjoyed my stay, close to the Main Street. Only thing that was a bummer was the fire alarm went off like 6 times for no reason. Sometimes at 5am waking us up. No other issues though. I felt bad cuz I had to leave in a hurry and left the room a bit messy. My apologies to the staff. But I would definitely stay again if ever in Hounslow

Guest rating:

8/3/2015

"Fire alarm at 5am, just few seconds, just enough to wake u up. Still, great value for what we paid."

Like they say, d smell of chlorine in d corridor was a bit strong, but loved our room. Thanks.

Guest rating:

20/2/2015

"Excellent facilities brilliant location very welcoming staff very polite room was lovely. "

Guest rating:

16/2/2015

"Dust all on the floor arround the units, toilet not clean"

previous peoples underwear (boxers) left in the draw, which put me off wanting to eat in the room, paper pad had a chewed pencil with no rubber or lead as if someone had been butting it, so couldn`t use them, cleaner was just cleaning the the room and not saying a word, no hi hello or a fair well just nothing, don`t think she understood English as I spoke she hummed, places our tooth brushes in cups and moving my personal belongings,paid £15 to park went to the shop and had no parking spaces to come back to was told they run out in both car parks, ask for an iron had to call 3 times to be told I will have to wait they will look soon so overall bad experience paid way to much money for what I got was a total of £161 terrible some money back would be nice for my experience and service I received

Guest rating:

15/2/2015

"A No Go Hotel!"

Guest rating:

12/2/2015

"wonderful places to visit... i just love luxury hotels in good offers..."

Guest rating:

5/2/2015

"Wonderful staff, fantastic welcome"

Roomy accommodation, well placed near the underground. Great view and not to noisy. Well cooked breakfast. Friendly professional staff. Comfortable bed and great shower. Let down by broken heating in the room and looking a little tired. provided the heating was fixed, would go there again.

Guest rating:

3/2/2015

"Condinsation, elevator and room service "

The inside of our window there was a puddle in the mornings. The elevator was out of service and the breakfast was cold by the time it arrived in our room. That`s the bad things done the hotel overall was lovely, the staff were very helpfull the restaurant was worth the stay and the spa area was brilliant.

Guest rating:

30/1/2015

"Not what I was expecting "

The room that I asked for didn`t get it, lift broke, no robes, sleepers that I asked for never been given

Guest rating:

25/1/2015

"-"

hotel was clean and tidy staff very helpfull the only down side was that the swimming pool and jacuzzi was out of action .would deffinately stay again

Guest rating:

13/1/2015

"great stay for a great prize, love it"

First the recepcion staff was great and very helpfull, then the room was great. This hotel is perfect, swimming pool, jacuzy. We liked a lot, and we will go there more times for sure . Thank you. Andreia and Atajan

Guest rating:

8/1/2015

"Good value for money"

Clean modern room of a good size, clean modern bathroom with brilliant shower. Good breakfast included in the price. Very friendly staff. Very close to tube station (1 mins walk) with Piccadilly Line straight into Central London (approx 40mins). Car parking at hotel. Would definitely use again.

Guest rating:

2/1/2015

"OK for a overnight stay, but not 4 star !"

Hotel rooms are in need of some attention - first room allocated had a strong smell of cigarette smoke, ok if you are a smoker, however, we are not, and the hotel is supposed to be non-smoking:. The second room had issues with damp and mold, in particular around the windows. The breakfast was good and the hotel location was ideal for the tube travel into central London.

Guest rating:

1/1/2015

"Not a 4 star hotel at all"

Room was clean and spacious and bathroom was lovely but toiletries were seriously lacking and grouting on tiles was coming off on bath mat. Only one lift for entire hotel which can only fit 3 people. Not a lot of privacy as we could hear other people`s conversations in next room. Restaurant is over priced and we had to send food back as it was raw. Waitresses were very nice but their English was poor so couldn`t communicate orders properly.

Guest rating:

29/12/2014

"Overall, a good hotel. "

Price was very reasonable, however I felt parking overnight was overpriced. Room was lovely. Restaurant was superb! Some language barriers.... Called housekeeping for an iron and ironing board, received a heater?? And I`d foolishly forgotten toothpaste, but they`d ran out of their dental packs (own fault really). Bed was comfortable but they need new pillows. Nice and quiet, minimal noise from rooms and hallway, BUT the fire alarms went off at 4am due to some idiot smoking in his room, again not really the hotels fault, but it ruined what had otherwise been a very relaxing and enjoyable evening. Would probably stay here again, if car park prices were reduced.

Guest rating:

24/12/2014

"convenient and friendly"

Guest rating:

22/12/2014

"Great for weekend trips into London"

lovely staff, great shower (if a little dirty at first), very very comfy bed although the heating gave my girlfriend a headache from being too warm. The breakfast was great even towards the last few servings - nice and hot, well stocked. I felt the parking was a little expensive for what it was. Overall good value for money - great location for hounslow central underground

Guest rating:

22/12/2014

"An elegant and reasonably priced hotel on the outskirts of London"

I arrived there Sunday afternoon. Receptionist were very kind. The room was newly furbished and very nice. The bed was comfortable. Breakfast was goo. I will return.

Guest rating:

21/12/2014

"Good for the money"

We got the hotel on a low price deal. Very low for London. Although out in Hounslow, the hotel is next to the tube station. The staff are friendly and the place seemed relaxed in general. Breakfast was good value. The room was spacious and well equipped with wifi and TV. Probably the only problem with the hotel is that the decor, fixtures and fittings are getting pretty tired. No real complaints, as we had a good deal, but the overall appearance of the rooms and hallways needs a good overhaul.

Guest rating:

9/12/2014

"Needs refurb"

Fantastic location for visiting London, restaurant excellent food and service. Room was ok, but was let down by very poor bathroom and soiled carpets. The tiles in the bathroom were stained and loose and when you walked on them dirty water rose from the grout areas. The hair dryer didn`t work, it just heated up and smelt of burning. Shame because with a little bit of refurbishment and care this could be a good hotel.

Guest rating:

9/12/2014

"Very pleasant staff, good convenient hotel"

Guest rating:

29/11/2014

"A lttle tired in places but excellent service "

A lttle tired around te edges. Shower floor needs a bit if a clean up but def stay again

Guest rating:

21/11/2014

"Smokers in a room = unwanted fire alarm wake up call"

The stay was pretty average. Just what you`d expect from a hotel. Bed, bathroom, bar. No real complaints but at the same time nothing that stood out as beyond what you would expect. The guinness in the bar was literally the joint worst pint of Guinness I`ve ever had (and I`ve had a few thousand over the years) and the fire alarm going off at 7am was not appreciated. When I enquired they said someone was smoking in a room but besides the smell they couldn`t prove anything so nothing more was done. The parking is a plus and location in respect to the tune station was great. Nice hotel restaurant. Would definitely stay here again.

Guest rating:

17/11/2014

"Needs a good lick of paint and some updating "

Guest rating:

15/11/2014

"Spa facilities were and very friendly staff."

Guest rating:

14/11/2014

"Not a 4star hotel more like 2star"

Tired hotel bathroom filed with limescale felt digusted havibg to touch the taps had gone green with mould and linescale cleaner do not clean the bathroom which was visable the toilet seat was stain as its dry wiped not sprayed minibar in the room was empty only good thing was the location staff were misrable and unhelpful the travellodge and days inn across the road looked better requested a change of room only to be told they were fully booked when checked online they had rooms available

Guest rating:

10/11/2014

"Value for money for Twickenham events"

managed to book hotel on day of stay and as we arrived late evening we asked for an upgrade on room which was accepted. Staff were pleasant and very helpful. Room was clean and comfortable. Will use in future for Rugby matches.

Guest rating:

9/11/2014

"Room far from superior "

Broken toilet seat , dirty shower and sweet papers on the floor ! Although the bed was comfy, the breakfast was very good as we`re the staff .

Guest rating:

7/11/2014

"Good hotel and great gym!"

Exceeded expectations

Guest rating:

27/10/2014

"-"

Room size was fine. General décor of the hotel and room was shabby. Mattress on the bed was horrendous! Breakfast ok. Good facilities, pool etc.

Guest rating:

26/10/2014

"Definitely staying here next time I`m in London!"

Friendly staff, clean comfortable rooms, great food and atmosphere!

Guest rating:

23/10/2014

"-"

I was asked for a 50 deposit which was later to be refunded however I think this needs to be made clear on booking.

Guest rating:

5/10/2014

"Helpful staff"

Stayed one night team very helpful, clean room, quiet location

Guest rating:

29/9/2014

"Value for money"

From the moment we arrived, the staff were very welcoming and helpful. The hotel was easy to find and very clean. The room was just the right size and clean also. We had dinner there on the Saturday night, the food and service didn`t disappoint, the same goes for breakfast, with a wide choice for all. We would recommend this hotel to anyone and would stay there again without question.

Guest rating:

14/9/2014

"Our room was not clean and ask to have the bathroom re done but this was not done "

Guest rating:

12/9/2014

"I enjoyed my stay, there was loud music play early morning"

Apart from loud music my stay was enjoyable. Could use someway to put soap and shampoo in shower. Terasa at front desk was lovely very helpful

Guest rating:

8/9/2014

"Last Minute Kind of Thing"

Stayed at The Continental as a last minute thing, as a break before going off to Study. Only for the 1 night. Looked like a block of flats at first, but inside we were pleasantly surprised. Very lovely staff, room wasn`t ready when arrived so went into London but parked car in there secure car park, was a charge of £15.00. Once we went back to check in around 19:00, we were told by reception we needed to pay £50 deposit for the room, which was unexpected. Room was lovely, large open window, walk in shower, comfortable bed and complimentary tea, coffee and hot chocolate with biscuits! Check out time was reasonable at 11:00. We left room early to use the Gold`s Gym (part of hotels pool and spa) as wasn`t sure if we had to show room key at first. Overall a very pleasant stay. The Underground was very close to the hotel, there was a few local shops near by, and also a shopping area close also with Poundland, New Look etc. Very happy with our stay, highly recommend.

Guest rating:

1/9/2014

"A clean and friendly hotel"

The staff were very attentive to the customers and were extremely helpful, always smiling and polite. The room was very comfortable and met everything i required. I would stay there again

Guest rating:

27/8/2014

"2 Star hotel not 3 & 4 star hotel"

Disadvantage : Room ping point has problems, lights are not working and phone line is totally dead to contact receptionist. And also there is no nearest restaurants near to this hotel. Advantage: Hotel near to Hounslow central station, has good pool and fitness centre.