make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
8/6/2010
"Good Choice for Reasonably Priced Central Hotel"
Great location. Friendly and helpful staff. Very nice hotel. Clean and comfortable room even though a bit tight on the sachets of milk in the room (and where were the biscuits?). So many places to eat in central London that didn`t eat in the hotel. Only downside was lack of car parking facilities at the hotel and £40 per night in the local car park was a bit steep.
3/6/2010
"Fantastic location but amazingly quiet, wonderful food, will be back again and again!"
30/5/2010
"Excellent hotel, staff and location."
18/5/2010
"We had a lovely stay"
The Club Q Trafalgar Sq is a lovely hotel if not a bit pricey. We stayed in a five star hotel the following night in Canary Warf for a fraction of the price! I suppose we were paying for the location which is very convenient to the West End and shopping etc. The hotel itself was very clean and the staff were friendly and helpful. Overall I would have no hesitation in recommending this hotel to anyone and would definately stay there again.
17/5/2010
"Excellent"
Arrived after midnight from the theatre. Immediate check-in from friendly staff member and room and facilities excellent. Bar, coffee shop and lounge looked very welcoming next morning but had to hastily continue wifes retail therapy so didn`t experience it. Would thoroughly recommend.
4/5/2010
"-"
As a second time visitor to London with a few hours to spare for sightseeing, I would have liked to see a stand of key tourist attractions. You may have this if asked for, and maybe your standard clientele is not visitors.
2/5/2010
"lovely hotel with exellent staff"
breakfast charges should be clearer.beware
25/4/2010
"A perfect place for sightseeing and the theatre. "
The room was bright and had eveything we needed. The bed and pillows were very comfortable We paid extra for breakfast which was excellent . The hotel was great. The staff helpful and polite. We would defintely book again.
19/4/2010
"Convenient for central London with adequate facilites at a moderate cost"
Highly recommended on the web site by previous guests we found this hotel disappointing. To be fair the room was clean warm and had a good facilities. The receptionists were helpful and pleasant to deal with, but the hotel was dingly and the room decor very old fashioned. Ouside it was a beautiful Spring day, but in the Grand all was seventies gloom. We would use it again for short stays but there are better brighter places to stay in London.
18/4/2010
"Excellent hotel and can`t wait to come back"
A stones throw from trafalger square, the position is fantastc, the hotel is beautiful as are the rooms, it was such good value we wondered what the catch was, we didn`t find one!
13/4/2010
"Really central, yet not too close to noisey areas!"
A beautiful hotel. My son and I were really impressed. Really central for all the main tourist attractions. Room was first class and it was great to have a microwave in the room!! The only down side was the price of a single glass of wine! We had a great time.
11/4/2010
"Fantastic hotel"
We really enjoyed our stay, they really think of everythng to make your stay really enjoyable. Definitely stay there again.
11/4/2010
"value for money"
excellent hotel helpfull staff, great location, would stay there again, and the Aussie I had with me, thought it was fantastic, lovely building, very clean everywhere.
7/4/2010
"-"
Excellent central hotel with very friendly and helpful staff
4/4/2010
"GREAT LOCATION "
Great location in the heart of everything. Close to major sites, as well as underground. Would stay again.
29/3/2010
"Great hotel - Great location"
This hotel is in a superb position just a few minutes walk from Charing Cross station. The only problem is the small reception area which quickly gets congested at busy times. Apart from that I cannot fault the hotel and would certainly use it again.
15/3/2010
"perfect location, great room"
will be staying again, loved it.
8/3/2010
"Fantastic!!!!!"
Honestly can`t praise this hotel enough. I realise I only stayed there the one night, Friday 5th March 2010, but everything was 1st class. Firstly the hotel`s location is superb, right on Trafalgar Sq, ideal for central London and it`s attractions. Secondly the room was great, large enough, clean and modern and finally the staff were really helpful and very friendly. Overall top quality, I have no hesitation in recommending this hotel and i intend to stay there the next time I visit London.
7/3/2010
"-"
Good hotel. Pleasant staff, excellent location and reasonable price. Automatic check-in worked well, and room good size.
1/3/2010
"Additional sachets of milk on the tray when double booked for double occupation."
Bed was really comfortable, room good, nice to have a hairdryer with a long lead so you could comfortably use it in front of the mirror. Availability of cold water/ice really appreciated.
21/2/2010
"Well situated for all attractions."
Very clean, quick check in, friendly and efficient staff. Loveley rooms and Iiked the little touches such as the filtered water supply! We will, without doubt, book again!
15/2/2010
"Great"
Lovely and clean, well equipped, great location and a fabulous brasserie, fantastic.
13/2/2010
"Nicely appointed hotel with friendly staff"
12/2/2010
"Lovely hotel nr Trafalgar Square."
We only stayed one night at the Hotel but we were very impressed. A lovely room,very comfortable queensize beds and a lovely modern shower room. Excellent location in Trafalgar Square and Savoy Theatre only a few mins walk away. We would recommend this Hotel and happily stay there again.
6/2/2010
"Thoroughly enjoyed the experience. Fantastic location!"
Would definitely stay their again, howver the heating control was not easy to operate and even though it is winter, the room became quite hot. No complaints, though, if you want to be in the heart of the city, it is a great hotel at reasonable rates.
5/2/2010
"Bathroom facilities not up to the mark for the price of over £200"
Bathroom had only a shower cubicle. There were no tissues in the bathroom and no shower cap.
31/1/2010
"Good room, pleasant staff"
31/1/2010
"RE: Left in a hurry"
Very nice, clean rooms. We were very happy! Excellent idea ith self service tea, cofees ect... Staff were very friendly and help full. Since we left in a hurry Im afraid we left some items in room 404 over the past weekend, 29th-31st Jan. If soo I would be greatful if you kept them for me to collect in the near future. Over all we loved your hotel and would use in the future.
16/1/2010
"the air conditioning emitted a dull whur all night making sleep impossible"
Althougth the room was fine, service was okay and the character of the building was excellent a hotel room is essentially somewhere to sleep when you are unable to return home. The noise from the air conditioning made sleep impossible so the primary require me from the room was not met. I would never consider staying here again.
10/1/2010
"Great Location"
Very clean hotel, good facilities, located close to trafalgar sq. and tube station, will stay again
3/1/2010
"No record of booking! "
When we arrived at hotel they could not trace our booking which was quite embarrasing. After some time the manager was called and the situation was resolved. Not very impressive!
2/1/2010
"staff outstanding"
very pleased with the hotel, good clean central hotel, would definately stay again and reccomend. The staff were all reallt helpful and friendly, they couldnt help you enough
14/12/2009
"-"
Hotel reception area and bar quite were lacking in any kind of atmosphere.The full english breakfast was very poor.Everything had an odd taste.It certainly wasn`t worth anywhere near £15.The accomodation however was pretty good.I would stay again mainly beacause of the location.
14/12/2009
"Warm and clean rooms, but basic, efficient staff"
13/12/2009
"Good Hotel. Great location, but our room was next to the lift and therefore too noisy all night. "
22/11/2009
"-"
We had two rooms at Club Q, and would highly recommmend the accommadation to everyone. Rooms were well laid out with lots of space to move around in. All very celan and tidy, There was a an ice machine and purified water machine just outside our door very convinient. The only area that needs improving is the breakfast which was in the Mozzerealla Bar area, would recommend usuing the local cafe for brealfast. Would diffenently use The Grand at Trafalgar Sq again, excellent rooms, friendly staff, excellent location to see the London sites. Well done Club Q Trafalgar Sq
15/11/2009
"-"
be better if they did their own breakfast.
9/11/2009
"Good size double rooms and well maintained"
We have used the Club Quarters now for two short stay theatre breaks and have no complaints. The hotel is ideally situated for theatres and dining. However do not take breakfast in the attached restaurant (much too expensive) Wetherspoons round the corner is excellent value.
9/11/2009
"-"
The hotel room is small but comfortable with easy internet access through the television and programmes on demand. Although an additional £8.90 is required to watch films. which is a bit extortionate The beds are comfortable and and the room was also airconditioned and heated.
8/11/2009
"-"
very good room would stay there again
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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