Club Quarters Trafalgar Square reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 826 reviews

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Guest rating:

19/12/2011

"Great location, good comfortable rooms, great facilities"

Would not hesitat to recommend this hotel for anyone spending a night or two in London. It was immaculately clean, great touches like free water and ice on every landing. Room facilites were of a very high standard. Staff were very polite and professional. Could not fault it.

Guest rating:

13/12/2011

"good location & good service, light system in the room reminds us at th lab. instead of hotel room.."

Rooms a bit noisy in general. The works done on the rooms should be a bit more substantial. The impression is a bit too much of a "fabricmatic" approach and this doesn`t help to develop a kind of vacation feeling.. on top of this a sterile light system to welcome ye back `home` after a hard day strolling through London. Average rating due to cost/value balance.

Guest rating:

10/12/2011

"Room was very good, excellent location"

Only one issue the bar closed early on Sunday night, otherwise we had an fantastic time

Guest rating:

25/11/2011

"-"

We were happy with the hotel - the location is great, all the staff we spoke to were friendly and helpful. The bar is very nice. The room was spacious with everything we expected at a good standard. The bed was comfortable. On the day our room was not serviced due to an oversight, the problem was solved very quickly after our call. Our only complaint is about the heat in the room. The air cooling system only seemed to blow warm or hot air even when set at the lowest temperature and the window could only be opened 10 cms . As a result we did not sleep as well as we hoped.

Guest rating:

22/11/2011

"Brilliant location - Very Central near trafalgar square - everything in easy reach."

The buffet together with cooked breakfast a must have..

Guest rating:

17/10/2011

"-"

This was my second visit. My first visit was with a girl friend so I brought my husband and two of our friends this time who also thought it was excellent. One small disappointment was that we came in at 12.30 after eating at the OXO Tower to have a coffee and a whisky night cap but was told it was too late. Our friends thought that as it was the centre of London this was a bit unusual.

Guest rating:

2/10/2011

"Location great, staff helpful,room spotless and spacious,some nice extras."

Just returned from London during which we spent 3 of the hottest days of the year, revelling in this hotel`s excellent air conditioning; AND the staff did`nt turn it off when we left the room as in other hotels. On each landing there are iced water units and free bottles to fill, also an ice-maker.I know I sound like a country bumpkin visiting the big city and marveling at all this but I`ve not come across this before, or a help yourself locker for guests to replenish their own toiletries and beveridges. Great bathroom/wetroom,a complimentary umbrella, which we considered using as a sun shade, and a comprehensive and not expensive menu of take away dishes, or should that be bring it in dishes at our disposal. Lots more of what I would call extras for a 4 star hotel, but have not been home long and am too tired to continue! Best hotel in the area of the square/Covent Garden and I have stayed in several over the last 2 years.

Guest rating:

19/9/2011

"Fantastic location"

Really enjoyed our stay, room very clean and comfortable, staff very helpfull. Lovely breakfast. Small reception area. Great location, will return.

Guest rating:

21/8/2011

"Lovely hotel"

A lovely hotel in a fantastic location.

Guest rating:

15/8/2011

"-"

As there was two of us sharing a twin, we could have done with four towels in the bathroom, as we both washed our hair. Staff were very friendly and when asked about the history of the place knew about it which was very good.

Guest rating:

11/8/2011

"Location is excellent "

Location is excellent. Room very basic for a 4*, tiny bathroom with only a shower and tiny bath towels not much bigger than a bath towel! Comfy bed and room was clean though.

Guest rating:

8/8/2011

"Excellent location for main sightseeing and westend shows"

Guest rating:

13/7/2011

"Brilliant, Central Position."

Straight out of the Hotel Front Door and you almost fall over Nelson`s Column.... All of the main sites are within a 10 minute walk. Room was larger than expected, the bed was really comfortable. Only one negative - there was no Vanity Mirror at the Desk I would very much recommend this Hotel, and we will stop here again next time we are in London.

Guest rating:

12/7/2011

"-"

Lovely room, friendly and helpful staff. Great location. Would definitely stay again.

Guest rating:

3/7/2011

"great stay"

great hotel, excellent staff and service, will be back

Guest rating:

12/6/2011

"Wonderful sized room with fantastic full height bay window"

Perfectly located for the theatre and London attractions, made even more so given the Duke of Edinburgh`s 90th celebrations that day. It was a birthday treat for my daughter and she had the time of her life.

Guest rating:

25/5/2011

"-"

I was very impressed with the hotel upon our arrival and was very surprised to be informed upon check-in that we had been upgraded, without request. I would recommend this hotel to others and would definitely stay here again.

Guest rating:

23/5/2011

"-"

Room was very spacious, clean and quiet....Had a meal in Boyd`s restaurant within the hotel, the food was excellent and the staff were very polite & professional.....

Guest rating:

16/5/2011

"We enjoyed our stay and found staff very helpful in finding a room on low level at short notice."

Guest rating:

14/5/2011

"\the great location is main reaason for staying at hotel. "

\would not recommend bringing large suitacses or significant luggage.

Guest rating:

4/5/2011

"Very good value central location hotel"

Guest rating:

27/2/2011

"Top Spot !"

Excellent location ,clean . Booked a double which was large and well equipped , and a Twin For the kids which was a little more dismal but only because it had no view. Would definately stay there again

Guest rating:

20/2/2011

"CENRRAL LOCATION"

NICE ROOM BAR A BIT PRICEY AND THE BAR STAFF WERE NOT VERY FRIENDLY NAVE STAYED HEAR BEFORE WOULD RECOMMEND FOR A LONG WEEKEND STAY

Guest rating:

17/1/2011

"Could not be faulted for position and service"

Guest rating:

7/1/2011

"Brilliantly located, staff very helpful and good amenities."

Guest rating:

4/12/2010

"Enjoyable overnight stay making it easy to go to the theatre."

Guest rating:

3/12/2010

"Room & Bathroom clean and tidy. A/C unit o/s bedroom window was a negative aspect."

Reception was a little off-hand and the method for using the lift (using the key card) was not explained. Perhaps we`re just dumb. The room was of a good size and was clean. Bed was comfortable and temperature control worked. Bath towels were on the small side and there were only two packets of tea provided. We didn`t use any of the bar or dining facilities. Location was great, very conveniently situated. Would stay here again.

Guest rating:

28/11/2010

"Excellant accommodation friendly staff first class location"

Guest rating:

20/11/2010

"rooms small, but of good quality"

Guest rating:

16/11/2010

"hotel lovely and area excellent. Dissapointed there was no concierge or information on the area. "

Guest rating:

4/10/2010

"-"

Clean, good sized room, very small ensuite but fine for our 1 night stay. Staff very friendly and helpful. Great location for West End. Would definitely stay again.

Guest rating:

20/9/2010

"Club Quarters Trafalgar Square is an excellent hotel in a prime location."

The staff are very professional, well trained and accomodating. The facilities and fittings are all you would expect from a modern day city centre hotel. A convenient little touch was the customer cupboard next to the lift on each floor. This contained extra pillows and blankets ironing boards and irons and extras for the tea and coffee making facilities, very thoughtful. Needless to say the location is superb for what the majority of the world considers to be London. Westminster City, Nelsons Column is almost on your doorstep Big Ben, The Houses of Parliament, Buckingham Pallace the River Thames the theatre district and the London Eye ( if you must, what a blot-but it does serve a purpose. ) are all within minutes on foot. Superb !

Guest rating:

13/9/2010

"Spotless and comfortable."

Trafalgar Square Club Quarters Hotel is a spotless, comfortable hotel in the heart of London, within easy reach of most of the tourist hot-spots and theatres. Recommended for both business and pleasure. Not overpriced for the position and quality of the accommodation. Willl recommend to anybody looking for overnight accommodation in London.

Guest rating:

12/8/2010

"Excellent location. Good hotel for a short break"

The hotel was very good. staff were friendly and helpful. would stay again.

Guest rating:

27/7/2010

"Generally good. Room excellent. Check in/out a real bottleneck"

Guest rating:

27/6/2010

"house keeping"

unfortunately only two sachets of milk left per day yet severall sachets of tea and coffee the facecloths were taken on the first day and not replaced and the lady serving in the bar insisted i go back to my room to get the card which said with a glass of pink champagne we could have a salmon apetizer as a gift as she didnt know what i was talking about this i did and went back to the bar to be served by a very nice man who did not question it and served us and made us feel very welcome watched by the lady who had made me feel very uncomfortable however the hotel was very lovely and the remainder of the staff very obliging and i would stay again yours sincerely lynda edwards

Guest rating:

17/6/2010

"Clean, comfortable rooms in an excellent location."

Guest rating:

14/6/2010

"Centrally located - excellant for Westminster, Horse Guards, Buckingham Palace and Trafalgar Square"

Guest rating:

9/6/2010

"Nice hotel pleasent stay "

Guest rating:

8/6/2010

"Great location"

lovely hotel very clean, service was brilliant also very near to theatre. would without a doubt recomend hotel to friends and family and will certainly book again !

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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