Sure Hotel by Best Western Paris Gare du Nord reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

76%  based on 149 reviews

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Guest rating:

27/2/2012

"-"

Service impeccable, clean rooms but small, located in Indian quarters.

Guest rating:

14/2/2012

"-"

Despite booking a Twin room two months in advance, they only told me on my arrival that there was only a Double available. They did put another (small) bed in the room though, to their credit, and moved me to a twin for my second night. The bathroom on the first night had a leaking shower head, and the second room had badly fitted shower unit. Next time, I`ll stay at an Ibis - it`s about the same price, but much better.

Guest rating:

13/2/2012

"A nice stay"

We booked a double room for 3 nights and we had a very nice time there.Clean sheets and towels, changed every day, a nice breakfast with plenty of food. The walls are thin indeed but you will need to remember that is a 3 star hotel.Friendly staff with a good english.To obtain a wifi password is a bit inconvienient(every day you need to ask for a new password).The area is a bit strange at night but not very different than Camden area in London at night.An overall nice stay and at their price...why not?(but please do not expect more that you would expect from a 3 star hotel).

Guest rating:

29/1/2012

"Great Hotel and Location "

Its a great hotel with very nice staff bathroom very clean nice comfy bed the location is very convinient close to the train station metro and city centre. Overall good value for money .

Guest rating:

1/1/2012

"Have never been in a hotel worse than this"

No telephone connection in rooms, lift is as small as a coffin, the dust bins are faulty, fridge is so tiny and indeed out of order, no tea pots or kettles in rooms, no tea bags or little snacks? Who can claim it is 3-star hotel???

Guest rating:

2/12/2011

"Friendly reception area, clean and comfortable room. Was good value for money"

Guest rating:

25/10/2011

"Avoid!"

Our so-called "special" rate turned out not to be special, and was actually more than we would have paid had we walked in off the street. Our room was ridiculously small, the paint was peeling, and in the bathroom a mild act of contortion was required to sit on the toilet whilst avoiding the corner of the sink! For peole of a more portly build this really would be impossible!! I asked the man on the front desk to call me a taxi and a someone, whom I can only assume was his friend, turned up in an unlicenced car(a "special" taxi apparently) and tried to charge me twice the standard fare. I politely declined!

Guest rating:

19/10/2011

"Going by the advert on the hotel and brochour it was completely different."

I found the room to small no tea/coffee facility. The stairs were a bit dangerous, carpet very worn. The elivator a discrace. Paint work very shabby, as redards to a bar shocking. I would not go back to hotel again.

Guest rating:

11/10/2011

"-"

Good value hotel, but rooms were basic. Good Metro access, but a little too far out of the tourist area.

Guest rating:

9/10/2011

"Be prepared to check out early"

We went to hotel faubourg last Saturday for a one night stay. The area is really dodgy ,the hotel need major renovation,everything looked tired and smelt of damp. The bar was closed at weekend and the cherry on the cake we got woken up by the cleaning staff early even though we put the (do not disturb sign on the door),telling us to hurry up as they had to carry on with their work. I forgot to mention we asked to change bedroom when we arrived. Ultimately an awfull experience and truly expensive. Don`t be fooled by the images as it is nothing compare in reality.

Guest rating:

28/9/2011

"Room"

A little misleading from photo. Tiny but manageable. Lobby needs some updating. Limited Internet but nice place. Doubtful I`d stay there again. Only if desperate. On up side it is very close to trains and guard de nord. Nice breakfast and hotel staff. The staff need uniform to look more professional.

Guest rating:

24/9/2011

"Noisy smelly, filthy carpets. Stairways filthy "

Awfull terrible. DO NOT STAY THERE

Guest rating:

22/9/2011

"Great hotel in central location."

The hotel was great and had a lovely manager who was very helpful and always on hand for any Parisian advice or recommendations in the local area. He went beyond what was expected of him to make our stay in Paris brilliant. We were sad to leave but will definately be returning in the near future. Very relaxed atmosphere and staff.

Guest rating:

1/9/2011

"Feedback hotel Faubourg"

Close to La Chappelle metro, it is cleaned regularly ie every day, compact, however the hotel does everything you would expect, en suite, tv, comfy bed, modern decor. wOULD CONSIDER AGAIN. Mike

Guest rating:

2/8/2011

"-"

We were both a little nervous about our stay at the Hotel Faubourg having read some of the reviews but we were very pleasantly surprised. The staff were all very friendly and helpful and the room was clean and had everything we needed. The bathroom was a good size and we got clean towels every day, Not once did we feel that we weren`t completely safe in the area that the hotel was in and we just enjoyed the very good location. Being so close to the metro and Gare du Nord was a god send. For a comfortable bed and a great location I would definitely recommend the Hotel Faubourg.

Guest rating:

24/7/2011

" Cheap and cheerful "

V. Close to Metro and Euro Star, breakfast satisfactory. Negative point the landing stairs carpet had strong foisty smell, room are not big but suitable. House keeping and staff are very good.

Guest rating:

22/6/2011

"Convenient location, good value"

No frills, tiny rooms but clean and comfortable.

Guest rating:

8/6/2011

"very handy for Gare du Nord. handy for metro and some good bistros in vacinity"

Guest rating:

17/5/2011

"Not in a nice area, hotel still needs work."

On arriving after a long journey we were placed in their other hotel next door, which is of a poor standard and requires upgrading. After complaining we were transfered into the main hotel which has been refurbished but still old features carpets, lifts etc. Problems leaving early in the morning as receptionist was in the cellar making cakes for breakfast and the main door was locked and we were unable to leave without finding him. This is not the star rating given and we suggest that someone grades these hotels by visiting.

Guest rating:

16/5/2011

"good customer service and tidy room in good location"

Guest rating:

2/5/2011

"Mixed review."

The room we stayed in was rather poky. Turning round in the shower meant turning the taps off with your backside, and bending down to pick up anything off the floor was a gymnastic feat. 2`6 beds provided - comfortable, but narrow. Very limited storage space - no drawers. The cellar where breakfast is served is nice, except again that it is crammed with tables. I sat with my back more or less on the fire extinguisher. They seemed to be having problems keeping the food / juice / knives stocked up. The Wifi signal that is strong enough to reach the 4th floor did not get beyond "assigning IP address" . The one that did work was "out of range". The plug in our bathroom did not hold the water in the basin.

Guest rating:

16/4/2011

"Everything was great and the people were great and it`s in a great location EXCEPT"

the advertised free wifi didn`t work up on the 6th floor where I was so I had to email in the foyer.

Guest rating:

13/4/2011

"-"

The hotel is situated on a main road, which is in a rougher district than we thought. The hotel has been refurbished and the rooms are decorated OK. However, our double room was small, with the bed against one wall of the room.The bathroom also on small size, but did have a good shower. We were on the 6th floor and the hotel only has a lift that takes 2 persons at a time, which can be a problem for a family. Would recommend the hotel if you only require room to sleep and not spend any of the day in the room, as we had only a small window, which overlooked back of hotel. However, the metro station was very near.

Guest rating:

5/4/2011

"Very central"

Hotel was FAB, good room, reception very nice, internet "HIFI", Although some night shouting around,but worth living there. Fresh Food, easy metro (train) i like it and will go with family if get chance

Guest rating:

4/4/2011

"you get what you pay for"

For the price, this hotel was as expected. A generally clean room (carpet didn`t appear to be hoovered even once while we were there) A good location, 2mins walk from a metro station, and 5mins walk from the larger Gare du nord. Hotel signage is rather low key-resulting in myself and my friend completely walking past it. A good hotel for a base for exploring Paris.

Guest rating:

3/4/2011

"No problems!"

Pleasant reception, friendly staff. Room fine, very quiet where we were, beds comfy, bedding good, limited storage space, very nice bathroom. staff friendly. Slimmist lift I`ve ever seen. Area not too great, but felt safe enough.

Guest rating:

30/3/2011

"-"

hotel is ok, but some cleanersis nosy. If on the door DO NOT DISTURB, for cleaners its nothing!!!! And coffe machine is awful!!!! Location is indian area.......

Guest rating:

9/3/2011

"Good value for location near the Gare du Nord"

We found the initial entrance a bit confusing after a long train journey. Not helped by an attempt to steal my wife`s purse by intruders from the street in the hotel entyrance. We found the accomodation warm and comfortable and clean. The corridors and stairs are narrow and dingy but we would come again.

Guest rating:

27/2/2011

"A budget hotel - convenient for Gare du Nord and La Chapelle metro. In multi-ethnic area. "

For the price it is adequate - small but reasonably decorated rooms/good showers/clean on the whole. Many guests were young people and so quite noisy at night. Very decent breakfast.

Guest rating:

21/2/2011

"fab"

take no notice in other reviews, we found this a very nice hotel, staff very friendly, give you the time of day not like other locals! yes ther are indian shops on strip but they dont bother you, just running a shop ther!! thanxalot 4 great stay faubourg!!!!

Guest rating:

20/2/2011

"Great Value for Money"

The staff were all genuinely friendly and engaging. The rooms were clean and practicle with all that is needed for a short break. very close proximety to the Metro and train.

Guest rating:

17/1/2011

"It looked very nice..."

I`m not sure how prevalent the problem is, but my specific room had bedbugs. Although the hotel seemed very nice, I came home with bug bites all over my body. The sheets for the bed were never changed during my stay, and when asked for new sheets because of the problem, the late-night porter was of no help.

Guest rating:

11/1/2011

"-"

The hotel was near to the station but the rooms seems a little dodggy even though the hotel was safe it portrays a different picture. There should be water jugs in each room. in our room there was no drinking water available and we were told to come and take water in a cup from the reception? which we did not appreciate.

Guest rating:

4/1/2011

"security"

hotel was clean and adequate for the cost if you are in the annex part of the hotel without the manned reception desk security to access the building is lax as you do not need the key to enter from the street into the hotel as advised by hotel reception area surounding the hotel is basic although only 2 mins to metro

Guest rating:

19/12/2010

"Helpful staff. We appreciated the minifridge in the room."

Convenient hotel for Eurostar travellers.

Guest rating:

15/12/2010

"Staff friendly and helpful . Room and bathroom very clean, but tiny . Bit tatty, but comfortable. "

A well placed hotel for the Gare de Nord - on an interesting street. The hotel end with lots of indian shops. We had a great vegetarian meal in a vegetarian restaurant on the same side The room whilst lacking in space had a safe, hair drier and a big tele. It was warm. The street the hotel was on is vibrant and interesting with tons of indian shops . On the same side of the road as the hotel just before it reaches rue dunkerque we had a great meal in a vegetarian restaurant . Then if you carry on down Rue Fouberg St Dennis there are a variety of interesting shops and restaurants, we had alovely meal at Julien - not cheap, but the decor is amazing. This is a good area to get anywhere in Paris with ease

Guest rating:

14/12/2010

"-"

i stay in this hotel with my husband 2 nights,the room it`s small but fine for the person which want to visit the city.It is in a good area,close to the underground station ``la chapelle``,and from here you can go easy everywhere...the heating was working which is very good because the temperature outside was -7,bathroom not clean properly.

Guest rating:

6/12/2010

"Value for money, trendy and clean, nr Gare du Nord"

Hotel small and compact. Trendy modern style. Bedroom small but well fitted and comfortable. Surrounded by Asian shops and takeaways, it is not what many will expect in Paris but Gare du Nord and Metro are 10 mins walk and there are several French style brasseries and a good fish restaurant there.

Guest rating:

8/11/2010

"-"

I was happy with my stay.

Guest rating:

30/10/2010

"It will be nice to have available kettle and cups if you wnat to have a drink in the room. The place"

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