Holiday Inn Express Manchester City Centre - Oxford Road reviews

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

82%  based on 18 reviews

Guest rating:



Room and breakfast was good. However our room only got cleaned once while we were there (3 night), we had to go to reception to get clean mugs and sugar etc because they didn`t get cleaned or replaced.

Guest rating:


"Overall comfort and cleanliness "

We booked the hotel through an agent, but there was a problem. The problem was solved after the staff communicated with the agent. I feel that the staff is very helpful and interesting. The room is clean and breakfast is provided

Guest rating:



NEEDS COMPLETE REFURBISHMENT...1 lift working out of two access out of hotel via the stairsgood thing actual cooked breakfast not continental breakfast. A list was submitted to the hotel...

Guest rating:


"Lift problems "

Lots of problems with the lifts not working.during my stayDirected to use The service lift. Very disappointed as the hotel was fully booked.

Guest rating:


"Good clean hotel "

Hotel is quite central, nice and clean. The lifts are a bit of a nuisance, one of them always out of action leaving only 1 for all guests and floors (10) Otherwise a great place to stay

Guest rating:


"Short stay in Manchester "

Very helpful staff in reception. Room clean and comfortable bed. Only thing is area not particularly pleasant

Guest rating:


"Cheap, well located hotel/noisy and run down"

The hotel is really well located, the room was clean and the price was cheap. The breakfast was included in the price, which is always a bonus. The room was clean but the flush in the toilet was broken, only being able to flush by introducing the hand inside the cistern. The lamp by the side of the table had some cracks too. The worst part was the painters in the corridor outside the room, talking really loudly non stop from 8am. It seemed like they didn`t know they were in a hotel with people sleeping, more like they were in the pub having a laugh.

Guest rating:


"Okay, but a few little niggles."

My wife and I recently spent four nights at Holiday Inn Express Manchester City Centre - Oxford Road. The location was very convenient for exploring the city and for train and tram links. We were in room 803. It was quite a large room and although neither of us are disabled, it was adapted for people with disabilities. The bed was comfortable, the room was quiet and we slept well. There were, however, a few niggles. The bedside phone did not work, so it was not easy to contact reception. The shower leaked from the shower tray into the dry area of the bathroom, causing a slip hazard. The door into the bathroom was difficult to close fully and then to open. There was no plug in the sink. Although the room was quite large there was not much storage space for clothes etc. The space could be utilised better. Breakfast was okay, but finished at 09.30 a.m. A 10.00 a.m. finish would have been more convenient. All of the staff were friendly and helpful.

Guest rating:


"Very Happy Customer"

We arrived at our hotel ,checking in was very quick excellent service,hotel room was well decorated the beds were the most comfortable and the shower was fantastic (want to take it home) we will be back thanks for a great weekend must mention hotel location it`s right in city centre handy for everything.

Guest rating:



You get what you pay for. Customer service is excellent and personal .

Guest rating:


"Girlie weekend in Manchester "

Myself and 3 friends have just enjoyed our stay in the Express Oxford Rd, Manchester. Rooms were lovey and clean, beds extremely comfortable !!! Breakfast was a mixture of hot food, pastries, cereal etc...which was perfect for all tastes. Hotel perfectly located to enjoy the sights of the city with lots of great bars and restaraunts nearby. Can highly recommend 128077;

Guest rating:


"Full breakfast included. Fantastic central location. Good hotel"

Full breakfast included. Lovely room. Great location. Good service. What more could you want.

Guest rating:


"If you just need a room it`s perfect"

Just wanted a comfy twin room and it was that.Good shower. Not much clothing storage space which was not an issue for my daughter and I. No safe. Breakfast adequate. Our room faced Oxford St so noisy early morning.But a good central location. The free shuttle service is around the corner by Oxford St station. Overall good value for money

Guest rating:


"Super hotel"

Excellent hotel, great central location. Friendly staff

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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