Royal Horseguards London

Guest rating:

26/6/2024

"-"

Initial room frosted window so no view with scaffolding outside also shower was poor They were very accomodating as we had stayed afew times before and gave us a much better room with a view WE only had one breakfast as on a trip other days Breakfast was ok but why replace the glass in a window at 9am when the room would be empty after 10

Guest rating:

9/5/2024

"Superb location, quality food and very attentive staff."

Guest rating:

26/2/2024

"-"

I had a few "Four in a Bed" issues regarding windows that couldn`t be closed and crusty plumbing in the bathroom. But the room was certainly value for money even though I hate internal facing windows. Although I didn`t bother to question it, I ate 3 times in the Equus Bar and found that my final drinks and food bill on checking out bore little relation to the menu prices. Maybe it`s because I`m a country boy, but I also object to a 12.5% service charge being imposed. I`m a generous tipper, but feel the prices are so high, that a compulsory service charge is just taking the piss and who actually gets the money? Yes I`m a Guardian reader.

Guest rating:

19/2/2024

"Royal horseguard "

Very impressed

Guest rating:

14/2/2024

"59734;"

Lovely stay, the staff were very helpful. Nothing was too much trouble x

Guest rating:

7/1/2024

"Clean & Friendly "

Although the bar was closed, the hotel had made provisions. Nice clean and location was lovely.

Guest rating:

22/9/2023

"-"

Not a five star hotel in my opinion.

Guest rating:

13/8/2023

"Royal House Guards - good "

We have rated the Royal House Guards Hotel as a good. The staff are very friendly staff and welcoming. The balcony room was well presented, comfortable bed, complimentary bar fridge, Nesspresso coffee and light and temp control was outstanding. The breakfast was fabulous and no queues, comfortable dining experience you would expect from a 5 star hotel. However, do be aware, Peanut butter and Marmite could not be provided. The location is fantastic, easy to walk to most of the West End theatres and opposite the London Eye. On the flip side - We encountered hot water issues with our en-suite which despite the hotel engineer visiting several times, it never resolved! I would have expected more to have been done, an alternative room, and on all three nights we did not have consistent hot water. To add to this the shower door leaked and unfortunately a puddle in your en-suite is messy. Despite this, we would recommend staying but do check your facilities work well.

Guest rating:

13/8/2023

"Quality was there but little things awry detracted our stay"

No king size bed, but two twins pushed together - not what was ordered and no remedy or real apology for this. Room overall very comfortable but no kettle, tea, sugar or milk. Not value for money considering price.

Guest rating:

20/5/2023

"Great hotel in a fabulous position and the staff were lovely."