make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
25/4/2011
"Beds"
Had a very nice stay, but the bed was quite uncomfortable had a sore back for 2 days....
23/4/2011
"-"
As always a great stay, the cotinental breakfast we had on the last day was a little dissapointing as there was no cheese and no cold meats and there normally is.
20/4/2011
"Re-assuringly good"
I am a worldwide business traveller from Shanghai to Sao Paulo. I am on a short easter break with my family here in Dublin. The Gresham enjoys a central location, rooms are clean and not cluttered with PR material, staff are helpful and polite when you need them.
12/4/2011
"very poor value for money - a hotel which has had its day and living off an old reputation"
staff very uninterested in guests, information about the hotel required considerable effort, expenesive for quality of rooms and hotel, really needs a good sort out - only friendly people were cleaners and the porters - have stayed in much better places in Dublin than the Gresham such a pity for a hotel with a fascinating history and former grandeur. Would recommend people search around - much better quality around for the money they charge
12/4/2011
"very loud vibrating music until 2am which, we were not advised of this event "
Overall, our experience of the hotel was excellent the staff were very nice the food was good and the facilities were clean. However, it was a shame about the music and the way the situation was handled by the night manager first he said we would not hear it on the third floor then when he came up to our room he said it was not the hotels music and offered us to move room at 1am, later he did apologise and say he did not realise the music and the vibration would be as bad on our floor. The next morning the manager gave us a voucher which to be honest we probably will not be able to use.
11/4/2011
"Absolutely Wonderful, "
staff very freindly and helpful the hotel itself was spotless and obviously well organised. Will certainley stay again. Well Done.
10/4/2011
"Good price, good service, clean rooms, no problems.... what more could you want!"
27/3/2011
"-"
The staff are great and the food good too. The public areas of the hotel are excellent but are room was small and although it and the bathroom were clean we were disappointed with it overall. Great location though
20/3/2011
"excellent location"
The downstairs of the hotel was very fancy however the bedrooms were just average.Also in the room it was very cold.Staff were very helpful and pleasant .
15/3/2011
"-"
Between `good` and `excellent`.
14/3/2011
"Cold, noisy and completely clueless"
Arrival - cold in foyer and check-in slow. Desppite arriving at 10, was nearly 2pm before we could get a room. Room ok, but not even a glass to drink from. Sink broken and shower without handle. Both showers were awful as we had to hold the handle in and try to shower - a joke. Compounding the problem, 6.30 Saturday morning loud drilling above the bedroom. Who needs an early morning alarm call? Asked for a refund. Never stay here again.
14/3/2011
"Rooms a little small"
13/3/2011
"City centre comfort."
Comfortable rooms and excellent breakfast. Staff were helpful and friendly. Great location in city centre. Ideal for city break.
12/3/2011
"ROOM"
DISAPPOINTED IN FIRST ROOM WE WERE ALLOCATED ALTHOUGH WE WERE PLEASED THEREAFTER NOT WHAT WE EXPECTED FROM A 4 STAR HOTEL
10/3/2011
"didnt live up to expectations"
7/3/2011
"Not our Best stay in the Gresham !!"
We frequently use the Gresham, this time we had a few problems. The room was cold the heating was not working, the window was not closing properly causing a large draft and allowing outside noise in, which was particularly bad as we were at the front of the building. We did not want to make too big a fuss and mangement did supply a portable heater and extra covers for the bed. On reflection we should of asked for another room, we did not sleep well !!
7/3/2011
"clean but cold"
Room very clean but asked for quite room, put next to lifts. However, the noise stoped after midnight. The main problem was the radiator did not work and the room was freezing. A portable heater was brought to the room very quickly. Hotel centraly located only 10mins from Temple bar. The breakfast were tasty, with plenty of choose. I would stay there again but to be honest I have stayed in just as nice 3 star accomidation at a lot less cost. The staff were pleasant and helpful.
6/3/2011
"CENTRAL LOCATION FOR BARS SHOPPING AND SIGHTSEEING"
the breakfast are good and the down stairs lobby and bar areas are impressive however the rooms are dated and badly need refurbishing. the matteress was lumpy and although I turned it myself there was little improvement. The tea and coffee was replaced each day but toiletries weren`t. Staff were friendly and helpful and the bus from the Airport stops outside thre hotel. as does the Tourist bus. We had a taxi from the airport for 35 euro but the bus for the return trip was included in the Tourist sightseeing bus tIcket, so we used that =20min ride. The tourist bus ticket is also valid for 2 days for 19 euro
28/2/2011
"noisey toilet at night strong smell of fish in lounge area staff and room excellent "
28/2/2011
"Clean, spacious, excellent location and friendly staff"
We stayed in a twin room on the 26th February. The room itself was spacious and clean and there was the added bonus of an ice machine located in a room on our floor. The staff were courteous and helpful and there was a nice atmosphere from the moment we walked through the door. There was one downside however- a really foul smell iminating from the kitchen or somewhere. It was quite overpowering and filled the whole lobby area. Not sure if this is just due to the restuarant being located on the ground floor but it wasnt pleasant at all.
23/2/2011
"-"
Had a lovely couple of days break in the Gresham, enyoyed the experience greatly, were very well treated, the food, service, facilities all were first class, thank you very much
21/2/2011
"-"
Beautiful hotel and room and fanatastic staff service.
11/2/2011
"Room requires some repair and maintenance"
Impossible to switch off heated towel rail which made entire room like a sauna. Impossible to switch on aircon. Impossible to switch off standard lamp without pulling room card from door switch. Mini bar empty and not possible to switch on.
9/2/2011
"Very enjoyable stay"
If paying for breakfast separately,cost is 19.50 euro!!! Rather steep,methinks!
4/2/2011
"Very helpful staff who do their utmost to accomodate your special requests."
25/1/2011
"Will definitely go back"
The Gresham is excellent, friendly and efficient staff - all very helpful. Couldn`t find fault with any aspect of the hotel
24/1/2011
"FIRST CLASS"
Had a wonderful stay at the Gresham Hotel. As our room was ready we did not need to wait until 3pm for check-in which was really good. Also given a complimentary upgrade which was much appreciated. Breakfast was also excellent. Would certainly recommend this hotel.
23/1/2011
"great value given location"
spotless rooms - all facilities - professional friendly staff - unless I needed to waste money I wouldn`t choose anywhere else in Dublin
6/1/2011
"Cold and Unfriendly"
My room was very cold with the thermostat not working. A heater was provided per my request but didn`t really fully heat the room. As I was staying over new year I returned to my room around 2am and was `greeted` by a rude night porter who let me in. He was very unpleasant. I would not stay at the Gresham again and I would not recommend it. A hotel trades on it`s service more than anything and there was a lack of the usual Irish hospitality all round.
4/1/2011
"-"
This is an OK hotel for 1 night. Nothing special about it & nothing has changed about it in the past 10 years. There are alot nicer 4* hotels in Dublin for alot less money. I wont rush back. Sorry!!
26/12/2010
"not happy"
key card did not fit the first room i was sent to and the second room i was given for two days i was locked out of on the second night + could not get internet or films on in my room + i had no (do not disturb) sign to hang on the outside of my door and was interupted on the first morning again NOT HAPPY
21/12/2010
"Rooms basic. Staff great"
18/12/2010
"Staff extremely helpful and eager to assist. Very welcoming on arrival."
Requested a non-smoking room allocated smoking but this was quickly rectified upon request. Rooms very cold, would have been more comfortable if heated.
16/12/2010
"-"
Enjoyed my stay at Gresham. Bedrooms were clean good capacity. Staff were very friendly and helpful. Breakfast was excellent which catered for all tastes. Will stay in Gresham again and would highly recommend
14/12/2010
"Very Welcoming and helpful"
Amazing room and staff extremely helpful
10/12/2010
"the central heating in the room didnt work and it was freezing"
Very expensive and grossly overpriced restaurant. Room was dirty with urine stains on toilet seat. Couldnt wait to check out.
6/12/2010
"This was a present for my 60th birthday from my sister. Overall I waas very pleased with the service"
4/12/2010
"Friendly staff, good service. Rooms very small, but clean."
28/11/2010
"Convenient location; Nice Room."
Convenient Location; Nice Room; Staff service very good.
22/11/2010
"Enjoyable stay. The Hotel is the best situated in Dublin. The room was large, Grade 1 cleanliness,"
Hope to return to the Gresham. It was ideal for our stay in Dublin. Staff helpful. Is worthy of the 4 Star rating M Clune
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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